Reinventing JBL's campaign to appeal to Millennials
The American audio giant, JBL, has been accelerating the audio industry since its foundation in 1946. Their new Soundbar does just that by taking Millennials and first-home owners’ home entertainment to the next level. How? By creating a more immersive sound experience for the viewer. However, the brand wanted to elevate their campaign efforts. So they approached Dept to help them create awareness for the product range and engagement online by claiming a unique position for the new JBL soundbar in an ever-changing and evolving market.
BREAKING THROUGH THE NOISE
We found out that all competitors’ soundbars were perceived in a similar fashion. They were viewed as “a black bar underneath your television”. Also, most of their communication was product-focused with a lot of technical buzzwords and complicated graphics. However, as JBL targets a younger crowd (and the product’s price point is a bit lower than the rest), we needed to break with monotony and find a fresh angle, tone of voice and visual storytelling approach.
one consistent story ACROSS all platforms to appeal to millennials
FROM ORDINARY TO EXTRAORDINARY
To engage and inspire our “first-home-owner” audience to consider JBL’s product range, we positioned the product as a device that elevates moments from ordinary to extraordinary, changing the expectations of what gaming or enjoying a TV series should be. We wanted to show that a JBL soundbar quite literally “raises the bar”, setting new standards for sound entertainment at home.
To bring this idea to life, we introduced “Raise the Bar”: a digital campaign focused on the things millennials love the most – series binging and gaming. In the midst of the season finale of Game of Thrones and the launch of FIFA19, we created content that’s social-first and format-playful, showing the potential of our new product range by highlighting the before and after the “Raise the Bar” moment.
PLAYING WITH THE FORMAT
In each of the social platforms used, we made the most out of the format. On Youtube, we created pre-rolls with a countdown that kept people watching beyond 5 seconds. We made Instagram stories where people could “tap to raise the bar”, retargeting them with convincing thematic “swipe up” videos. We also pushed digital in our landing pages to reflect the raise the bar concept and – because millennials are hard to convince – we created a native AR simulation that lets them see how the JBL sound bar fits their home set up, in real size.
ONE STORY ACROSS ALL TOUCHPOINTS
We focused on two content streams that research showed our audience loves – series/movies and gaming. Using that to build our storylines, we kept everything under the same roof, reinventing the way we talk about the product to deliver the more complex and technical sides of the product in an engaging way. And because there’s no online without offline, we completed the customer journey with POS displays, showing a football supporter and our Viking in a loop, convincing you to experience the raise the bar moment in-store for yourself.
From the four million people we’ve reached online during the six-week campaign duration:
- 1.3 million watched the full campaign videos
- More than 70 thousand clicked our ads to know more
- And from those, 45 thousand interacted with our product videos & features on the campaign website
- Generating more than 17,3 million impressions throughout the whole campaign
And an overall 90% increase in google searches compared to the previous version of the product the year before, proving our increased awareness objectives and surpassing by 57,8% the predicted results for conversion and product purchase decision making.