DEPT®/COMMERCE is a team of 2,000 experts helping brands grow their business by connecting the dots of the modern commerce journey. With over 20 years of experience across fashion and lifestyle, retail, consumer goods, automotive, and B2B, we are helping shape the future of commerce.
Creating seamless shopping experiences
Buyer behaviors are continually shifting. In a world where everything is shoppable, tech stacks stifle innovation, and personalization needs to be a reality, brands need to be smarter and faster to stay ahead.
DEPT® works with commerce brands across industries to create flawless shopping experiences that fuel their business growth. Together, we create holistic customer journeys and world-class experiences, fueled by robust marketing strategies that embrace new behaviors, technology and data.
Our expertise
2,000+ experts offering integrated end-to-end commerce services to help brands and retailers grow their business.
ALL SERVICES
End-to-end Capabilities
DEPT®/COMMERCE covers the entire digital customer journey. Our expertise in Engineering, Experience, Creative, Growth, Data, and AI ensures integrated, end-to-end digital customer experiences.
Strong partnerships
With exclusive partnerships with industry leaders such as Salesforce, Adobe, and Google, we empower brands to navigate the current commerce ecosystem with an approach that combines cutting-edge technology and effective marketing to streamline the modern commerce journey. We have thousands of certified experts with deep technical expertise available to help commerce brands push the boundaries of what is possible with technology.
Data & AI
We connect a brand’s entire customer journey with a strategic framework and tools that blend data, machine learning and AI to improve decision-making, speed and campaign performance. We automate our work using our proprietary martech platform, ADA/DEPT®.
Experience across every industry
We help brands across every industry to shape the future of their commerce experience and fuel their business growth. We understand the unique challenges and different levels of digital maturity across both B2C and B2B organizations. From traditional brands like Diageo who venture into D2C, to supporting commerce leaders like eBay, we’ve done it all. Our experience will help your team to move faster, make smarter decisions, and drive consistent growth.
Our approach to commerce
Through our integrated, end-to-end commerce offering, we’re ready to help clients build, run, grow, and pioneer commerce.
Design & build: We work with you to understand who your brand is and how you differentiate from the competition to design and build an experience that is ownable and unique. Driving loyalty today is about exposing who you are coupled with a shopping experience that is seamless, surprising, and frictionless from consideration to conversion.
Connecting the entire customer journey: We connect your customer journey with a strategic framework and tools that blend machine learning and AI to improve decision-making and automate our work. The result is more impactful, smarter, and faster campaigns.
Pioneering commerce: We embrace every opportunity that technology brings to the industry, from experimentation to third-party marketplaces. We can help you to integrate innovative technologies that will give you a competitive edge.
Creative approach: While data and technology are important, creativity is also vital. Stand out from the competition with our strategies that will effectively engage your customers.
Our clients
Over the last 20+ years, we’ve helped many B2C and B2B brands to grow their commerce business.
Drop us a line
Get in touch today to discuss how DEPT®/COMMERCE can help your brand stay ahead.
