IT Support Specialist
Are you an IT Support Specialist who dares to be a little different?
We don’t have a standard IT support team. We don’t have servers, domain or GPO’s and actually we don’t have a System administrator. What we have is Dropbox, Google Apps, a lot of SAAS applications and a WiFi network with more than 1000 Mac and Windows users all over the world. And we trust you to keep all of this running.
As a member of the Internal Service Desk team in Skopje you will support qualified specialists from our sister agencies across Europe and the US with their daily tasks. You will have the keys to our vault with all our digital toys and will combine good standards and technology to maintain and develop our IT support processes. Your development will always be our focus, and we will provide all the necessary education, training materials, knowledge transfer and support.
We are eager to welcome the most talented experts in the game, but we are also looking for a perfect Dept-fit. Someone who is eager to learn, inspire, and able to strengthen our collective.
– Have relevant bachelor’s degree
– Have good communications skills and very good command of English
– Have experience with Google Suite, Dropbox, Microsoft Office Suite, and widely used Web services
– Have basic knowledge of Windows and macOS
– Have basic knowledge of IT hardware and networking
– Have knowledge of the basic concepts of licensing, security and organization
– Have Atlassian suite and/or Google Cloud platform experience is considered a plus
– Have the desire and motivation to expand your knowledge
– Are willing to take the initiative, work independently and know how to prioritize
– Have high level of professionalism, enthusiasm and a drive to grow
– Have a team player mindset and the ability to work under pressure
– A chance to grow and learn from day one
– A family-like, informal and rewarding company culture
– Friday drinks
– Legendary team outings, field trips and company weekends
– Competitive financial compensation;
– Great fringe benefits, think laptop, paid parking spot, paid public transport, travel expenses covered and all that stuff.
WHO ARE WE?
Hi, we are Dept – an international digital agency of over 1000 experienced thinkers & makers. One agency uniting creativity, technology and data. Helping reinvent & accelerate your digital reality by creating experiences that people want and businesses need.