Commerce of the Future:
Consumer Expectations in the Age of AI
Join us to explore why commerce of the future belongs to brands that treat it as a living system: powered by data, shaped by culture, distributed across channels, and delivered in real time.
We’ll share the headlines of our global consumer research, highlight which brands are leading the pack, and guide you on how to take action.
The brands that win tomorrow are already moving today.
Commerce is evolving in real time. Customers expect seamless, personalised, AI-powered experiences across every channel before they even ask for them.
As AI becomes more autonomous, commerce is shifting from reactive to agentic, where intelligent systems proactively curate, recommend, and even transact on behalf of the customer. Meanwhile, social platforms have become storefronts, with creators driving discovery and influence. And marketplaces and retail media are now critical battlegrounds, where visibility, data, and performance meet.
What to expect at the event
Join us at this exclusive event in Copenhagen where we’ll share the findings of our global research into what consumers really think of (and expect from) shopping experiences.
Plus, we’ll be hosting a panel of marketing and tech experts to explore why the future of commerce belongs to brands that treat it as a living system – powered by data, shaped by culture, distributed across channels, and delivered in real time.
- Customer expectations of today (and tomorrow).
- How to stay ahead of changing customer behaviour and AI acceleration.
- What brands are getting it right, and reaping the results.
- How to prepare for what’s next in commerce.
- Plus, an opportunity to connect with other senior leaders.
After the talk, we’ll continue the conversation over a relaxed get-together with food and cocktails– a chance to connect with our speakers and each other to share ideas.
In short: an afternoon full of fresh perspectives, expert insights, and meaningful conversations.
This is a can’t miss event for marketing and tech leaders expected to deliver results across every touchpoint all while ensuring your brand stays relevant, consistent, and resilient.
Places are limited, so register using the form above to secure your spot ASAP.
PROGRAMME
meet the speakers
