Commerce is evolving in real time. Customers expect seamless, personalised, AI-powered experiences across every channel before they even ask for them.

As AI becomes more autonomous, commerce is shifting from reactive to agentic, where intelligent systems proactively curate, recommend, and even transact on behalf of the customer. Meanwhile, social platforms have become storefronts, with creators driving discovery and influence. And marketplaces and retail media are now critical battlegrounds, where visibility, data, and performance meet.

Join us at this exclusive London event where we’ll share the findings of our global research into what consumers really think of (and expect from) shopping experiences.

Plus, we’ll be joined by leading brands and some of the brightest marketing and tech minds to explore why the future of commerce belongs to brands that treat it as a living system. Powered by data, shaped by culture, distributed across channels, and delivered in real time.

Further programme details will follow. But by attending, you’ll be among the first to learn:

• Customer expectations of today, and tomorrow
• How to stay ahead of changing customer behaviour 
• What brands are getting it right, and reaping the results 
• How to prepare for what’s next in commerce 

This is a can’t miss event for marketing and tech leaders expected to deliver results across every customer touchpoint, all while ensuring your brand stays relevant, consistent, and resilient. 

Places are limited, so register using the form above to secure your spot ASAP.