IT Engineering

IT Engineering

Amsterdam, On-site

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

 

JOB PURPOSE

This role is part of our Holding team based in the Netherlands. Our team is the driving force behind DEPT® composed of individuals who thrive on sales, business development, and fostering new opportunities. As part of our team, you’ll be immersed in a diverse environment, collaborating with experts in Sales Operations, Finance, Hospitality, Recruitment, People, and Marketing. 

We’re seeking a hands-on IT professional to keep our Amsterdam office running smoothly and securely. You’ll be the go-to person for IT support, making sure colleagues are set up for success from their first day and that our hardware, software, and meeting rooms all work seamlessly. 

In this role, you will be responsible for on-site IT Support Operations in the Netherlands with focus on the Amsterdam Office and wider local activities where required. 
You will partner closely with the Netherlands office management team and provide support for important office meetings and activities.  If you’re ready to grow your IT career in a collaborative, global team and play a key role in our day-to-day operations, we’re eager to have you on board.

 

KEY RESPONSIBILITIES

Local support:

• Office Support in The Netherlands, with focus on the Amsterdam office;
• Setting standards for office support;
• On location office work (5 days a week);
• Support with key client meetings;
• Ensuring new-joiner setups run smoothly;
• Managing and overseeing local vendor relationships;
• Managing and overseeing any required local projects;
• Providing NL-wide assistance and technical support to users;
• Generating regular reports on the status of IT initiatives, project progress, and performance metrics;
• Analysing existing software applications and IT processes to identify opportunities for consolidation and standardisation;
• Adhering to NL IT Budget & Ordering process.
  
  

Global support:

• With input from the Global IT team, overseeing the development, enhancement and integration of systems;
• Contributing to Global IT team meetings and channels.

WHAT WE ARE LOOKING FOR

• Up to 1 year of experience in IT Engineering and supporting roles;
• Working proficiency in English is a must; Working proficiency in Dutch is a plus;
• Direct availability to start working in the Netherlands;
• Good knowledge of IT software, hardware, networking and infrastructure concepts;
• Advanced knowledge of both macOS & Windows;
• Excellent verbal and written communication skills;
• Ability to analyse and optimise IT processes and implement solutions to improve efficiency;
• Basic knowledge of the concepts of licensing, security and organization;
• Motivation, excellent communication and teamwork;
• Experience with SaaS software like Google Workspace, Okta, O365, Slack, JAMF & Intune, and Atlassian is a plus.
  
  

WE OFFER

• 24 vacation days per year and the possibility to buy an unlimited number of extra vacation days.
• DEPT®/YOU Learning Menu and DEPT®/YOU Special Programs. Develop your skills with courses and programs tailored to your needs.
• Stay happy and healthy with a contribution to your health through the OpenUp platform, gym and wellness discounts, and healthy lunches at the office.
• Get a discount on your lease bike and ride in style. You can also enjoy hassle free-commutes with an NS Business Card. 
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities

WHO ARE WE? 

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.


DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.