From strategy to scale: The one CRM strategy no one talks about
Join us for an afternoon packed with ideas, inspiration, and sharp insights as we explore DEPT®’s CRM Maturity Model.
Wherever you are on your CRM journey — building your customer 360 view or scaling your customer engagement with AI — this session will help you get to what’s next, faster.
You’ll map your current state, be inspired by real-world examples, and walk away with clear next steps.
What to Expect
The CRM Maturity Model
We break down the stages of CRM maturity and the role AI plays at each step. See how leading brands grow from data foundations to advanced tooling, skills, and strategy.
Hands-on assignment
Map out the current state of your CRM setup, identify growth opportunities, exchange ideas with other attendees, and uncover what’s next.
DEPT®’s approach
We share a behind-the-scenes look at DEPT®’s example of a maturity model in action and wrap up with practical steps to accelerate your CRM efforts.
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MEET our speakers
