DEPT®/Supporting Staff

Technical Support Werkstudent

Roles open in: Amsterdam, Rotterdam

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Department Supporting Staff

Employment type Employee

Technical Support Werkstudent

Are you a Technical person who wants to work in a fun-loving, digital environment? Join us in our Amsterdam/Rotterdam office, and be the lifesaver when a laptop crashes or someone is kicked out of their accounts again. 

Please note: For this role, we are looking for someone who speaks both Dutch and English fluently.

We have no servers, no domain, no GPOs and not even a system administrator (yet!) We do have Dropbox, Google Apps, many SaaS applications and a WiFi network that more than 300 Mac and Windows users depend on every day. We rely on you to help us keep this all going. In addition, we provide the opportunity for you to learn a lot!

Responsibilities:

  • Ensure our hardware stock is complete and up-to-date so that everyone in our office can continue to work;
  • Be our go-to person in times of technical needs; 
  • Actively participate in the IT support processes with the rest of the team, such as installing specific software, connecting the tap, repairing bar chairs or replacing sound systems. 

Office Support at DEPT®: 

  • A group of enthusiastic and social colleagues that will feel like friends in no-time;
  • Good vibes: we’re trusting and believe in creative freedom and autonomy;
  • If you grow, we grow. That’s why we’ll cheer you on [and support you] with personal coaching, a development plan and budget;
  • The ones that Depsters go to for a chat and office-related questions;
  • Welcoming our Depsters and clients at the door and making sure the office looks great;
  • Best of both worlds: the pros of an international leading agency with the energy of a local agency.

We strongly support diversity and are committed to create an inclusive environment for everyone at DEPT®. Ultimately, we are looking for a unique individual who wants to strengthen our work and community. 

You:

  • Are communicative, service-oriented, get energy from helping people and are not averse to a bit of lugging;
  • Have basic knowledge of Windows, Mac OS, iOS and Android;
  • Have basic knowledge of Gmail, Dropbox, O365;
  • Know how to use your hands and tools, from a printer to a cordless drill;
  • Are available for a minimum of 16 hours per week;
  • Have a driver's license.

Benefits:

  • DEPT® has been named A Great Place To Work in 2022 and certified B-Corp® since 2021 – award winning in the best way possible.
  • Awesome clients. Whether big, small, local or global — at DEPT® you’ll get the opportunity to work with all of them. And we celebrate all of our successes together!
  • The choice to work where you are most productive: whether that is in one of our offices, or abroad for 13 weeks a year. Rather work from home? No problem! We’ll provide you with the best of class materials, such as a high-quality laptop, monitor, work phone and the necessary furniture.
  • Opportunities to develop your skills even further through training and certifications.
  • Everything to focus on your health: from free bootcamp to yoga lessons, mindfulness sessions, mental health services, serious discounts on sport memberships, healthy lunches at the office, and above all: a safe work environment.
  • Great fringe benefits; use of OV-bikes, an NS Business Card and many other goodies.
  • You can discover even more employee benefits here.

DEPT®  is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture. DEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified. Learn more about our diversity, equity, and inclusion efforts here or visit our careers page to find out more about culture and growth opportunities at DEPT®.  

Apply below by clicking on the ‘Apply’ button.

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