A successful e-commerce strategy is grounded in the 360° customer journey and will continue to be shaped by consumers. Consumers who want to shop everywhere, at all times, hopping from device to device and channel to channel. From desktop and smartphones to wearable tech, home assistants and social media: with an abundance of digital touchpoints, staying at the forefront of e-commerce developments ensures your business is ready when a new sales channel arises.
Built for your customers
From UX design and online checkout, through to loyalty programs, order fulfillment and returns, we make the complex simple and know how to create a seamless experience – from search to sales. We have broad experience in global rollouts with multiple languages, currencies, and regional regulatory compliance. When suitable, we integrate with marketplaces like Amazon and eBay to expand the active market.
The right platform
The right platform allows your e-commerce offering to flourish. We take an independent approach to platform selection, advising clients on how to find a platform that aligns to their needs. This is based on our experience with a host of providers, including Salesforce, Commercetools, Episerver, Bloomreach, Spryker, Adobe, Shopify Plus, and Sitecore. We can offer support for your existing platform, but we also know what to do when you’re looking for a new one.
Technical, industrial, and manufacturing companies often require more unique functionality from an e-commerce platform than a B2C company. Over the past 20+ years, we’ve helped B2B companies such as Brenntag and the UK mobile company O2 to become digital leaders.
Whether your business has been a fixture of the industry for decades or is a new entrant, our B2B platforms provide your business with a market-leading commerce experience and comprehensive data collection, helping your sales flourish online.