Strategy & Concept
As technology becomes a permanent fixture in everyday life, organizations are faced with an increasing need to update legacy technology strategies and supporting processes to better reflect how the real world is evolving. With the latest technology, we are able to revamp business models and improve customer experiences.
Road to success
As society quickly adapts to digital developments, how your users’ wishes can be best-served changes at the same pace. Dept is your go-to partner when it comes to re-evaluating the technology architecture behind your entire business. We combine your knowledge of the market with our knowledge of the online world to visualize where you can go.
Our Dept process
It’s hard to know where to start, but the need to evolve your digital approach is becoming increasingly necessary for organizations across all sectors. After all, digital is a vital part of your value proposition, operation and customer experience. We look at your present situation, what you wish to achieve, and the effect on your entire organization.
How do you reinvent your digital business? How do you achieve the set objectives? This is what the concept phase is all about. Driving digital transformation is a multi-faceted undertaking that needs to fully encompass people, process, platform and performance considerations.
We seek innovations which contribute to instant service, always with speed and relevance as the main focus.
To reach that goal, we use methods such as Service Design, the Digital Foundations Workshop, and Business Model Canvas. Using your input on the relevant information for your audience, we draw up a sustainable digital roadmap, strategy, and concept. Detailing short, medium and long term digital goals for your organization to focus on.
A digital roadmap is a strategic plan which helps prioritize investment and effort over the short, medium and long term against four digital pillars – People, Process, Platform and Performance. It identifies critical interdependencies and relationships between elements of your digital strategy, to maximize efficiency and define the scope of work packages. It also helps you model the kind of digital skills and resources you need to help drive digital forward and allows us to see how Dept can best help you.
A roadmap can help any company that is investing in, or planning to invest in, digital infrastructure, people or processes. It is also useful for established businesses who have fragmented or overly complex legacy digital infrastructure. A roadmap can uncover previously unseen potential for connections between platforms and processes that can help organisations to better harness customer data, and create more engaging marketing strategies.