{"id":4449359,"date":"2026-06-11T21:28:31","date_gmt":"2026-06-11T19:28:31","guid":{"rendered":"https:\/\/www.deptagency.com\/insight\/optimization-in-the-age-of-ai-understanding-geo\/"},"modified":"2026-06-25T13:20:36","modified_gmt":"2026-06-25T11:20:36","slug":"optimisation-in-the-age-of-ai-understanding-geo","status":"publish","type":"article","link":"https:\/\/www.deptagency.com\/en-uki\/insight\/optimisation-in-the-age-of-ai-understanding-geo\/","title":{"rendered":"Optimisation in the age of AI: Understanding GEO"},"content":{"rendered":"
\n\t\n\t\t\n\t\t\t<\/mask><\/g><\/svg>\t\t\t\n\t\t\t\tInsights\t\t\t<\/span>\n\t\t<\/div>\n\t<\/div>\n\tOptimisation in the age of AI: Understanding GEO<\/h1>
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\n\t\tLaura Sanchez\t\t
\n\t\tSEO & GEO Competence Lead\n\t\t\t<\/div>\n<\/div>\n\t
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\n\t\t\t\t\n\t\t\t\t\tDate\t\t\t\t<\/span>\n\t\t\t\t\n\t\t\t\t\tJune 11, 2026\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\n<\/div>\n\n\n\tAnyone who has used Google in the last two-ish years has seen that the search engine, and the wider search environment, is changing.<\/h2>\n\tRather than links to outside pages, AI-generated summaries of these pages\u2019 content now dominate the search engine results page (SERP). For users, it means quick answers that don\u2019t require a second click. For brands, this changes the entire game of discoverability.\u00a0

When answers are generated instead of found through clicks, visibility stops being about where you rank on the SERP and starts depending on whether you show up at all. Systems like ChatGPT, Perplexity AI, and Google AI Overviews don\u2019t present ten blue links for users to peruse. Instead, they assemble a response from a narrow set of sources they deem relevant and trustworthy. They may also link to or cite<\/a> high quality, original content as a top source. If your brand isn\u2019t part of that set, it\u2019s effectively invisible at that moment.

Most marketers understand this shift, but many underestimate what it actually means and what it will take to address it. Strong SEO performance doesn\u2019t guarantee inclusion, and incremental content updates don\u2019t move the needle if your brand isn\u2019t being picked up, cited, or reinforced across the ecosystem these systems rely on.

Generative engine optimisation (GEO)<\/a> is how you close that gap. It\u2019s not a replacement for SEO, but an extension of it that focuses on strengthening the entity of your brand from a 360-degree perspective\u2014making your brand eligible to appear inside AI-generated answers, not just alongside them.<\/p><\/div>\n\t\n\t<\/div>\n\n\n\tWhat is generative engine optimisation (GEO)?<\/h2>\n\tGenerative engine optimisation is the practice of optimising content and overall digital presence so that a brand is surfaced, cited, and recommended by AI systems such as large language models, AI search engines, and conversational assistants.

Unlike traditional SEO, which focuses on ranking web pages in search results, GEO aims to influence how AI systems interpret, select, and present information when generating answers. That includes what exists on your website as well as how your brand appears across the broader digital ecosystem that those systems rely on.

In practice, GEO sits at the intersection of content structure, authority, and distribution. It requires creating content that\u2019s clear enough for machines to extract, credible enough to be trusted, and present enough across the web to be retrieved in the first place.

For brands, GEO is not just an SEO problem. It is a content, PR, technical SEO, product data, and brand authority problem.<\/p><\/div>\n\t\n\t<\/div>\n\n\n\tGEO vs SEO vs AEO vs LLMO: what\u2019s the difference?<\/h2>\n\tThere\u2019s no shortage of new acronyms here, and most of them overlap. The useful way to think about these approaches is as different lenses on the same shift, from ranking pages to shaping answers.<\/p><\/div>\n\t\t\t\t\t\n\t\t\t\n\t<\/div>\n\n\n\t\n\tSEO is still the foundation<\/a>. If your content isn\u2019t crawlable, indexable, and relevant, it won\u2019t be considered anywhere else.

AEO narrows the focus to answering specific questions clearly enough to be selected as a direct response. LLMO goes a level deeper, focusing on how models interpret and represent your brand based on training data, retrieval sources, and broader context.

GEO pulls these threads together. It\u2019s the most complete view of how brands show up in AI-driven discovery<\/a>, combining structured content, technical foundations, and off-site authority to influence not just whether you rank, but whether you\u2019re included in the answer at all.<\/p><\/div>\n\t\n\t<\/div>\n\n\n\tHow generative search and AI engines actually work<\/h2>\n\tTraditional search retrieves documents and ranks them. Generative systems retrieve a much smaller set of sources and then generate a response using those sources as inputs. This means you\u2019re competing to be one of the few inputs the model uses to construct the answer.

If you treat generative search like a black box, GEO turns into guesswork. The mechanics may not be simple, but they\u2019re predictable enough to design for.

At a high level, systems like ChatGPT, Perplexity AI, and Google AI Overviews combine two things:<\/p>\n\n\t
  • Pre-trained knowledge<\/strong>: what the model already \u201cknows\u201d<\/li>
  • Retrieved information<\/strong>: what it pulls in real time to answer a query<\/li><\/ul>\n\nLarge language models are trained on vast datasets, but that alone isn\u2019t enough for current, accurate answers. That\u2019s why most modern systems use some form of retrieval augmentation to pull in fresh content from the web or trusted sources at query time.

    So, your brand can influence responses through long-term presence (training data, historical content) or through current visibility (what\u2019s being indexed, cited, and retrieved now). If you\u2019re missing from both, you\u2019re not part of the answer.
    Keep in mind that even if a system doesn\u2019t show citations, it likely still relies on them internally. And when a model retrieves content, it\u2019s looking for signals like:<\/p>\n\n\n\t
  • Clarity (can this be easily extracted?)<\/li>
  • Consistency (does this align with other sources?)<\/li>
  • Authority (is this source credible?)<\/li><\/ul>\n\nIn environments like Perplexity AI and Google AI Overviews, those sources are often surfaced directly. In others, they shape the answer behind the scenes.

    Either way, the implication is the same: Being a source matters more than being a highly ranked search result. Top-ranking pages might not be retrieved and cited in an AI answer, while a lesser-known source gets selected because it\u2019s clearer or more directly answers the question.<\/p>\n<\/div>\n\t\n\t<\/div>\n\n\n\tWhy GEO matters for brand discovery<\/h2>\n\tAs AI systems\u2019 capabilities expand, consumers are leveraging them to compare options, narrow choices, and even complete actions on the user\u2019s behalf. What starts as a prompt (such as \u201cWhy do I keep waking up hot at night?\u201d) increasingly ends as a recommendation (\u201cThis brand offers sheets designed to keep you cool\u201d), or even a transaction (\u201cWould you like me to add the queen size to your cart and check out?\u201d) without the user ever visiting a brand\u2019s site.

    Platforms like ChatGPT, Perplexity AI, and experiences powered by Google AI Overviews are already collapsing steps in the journey:<\/p>\n\n\t
  • Discovery happens inside the interface<\/li>
  • Consideration is shaped by a synthesised set of options<\/li>
  • Decisions are influenced by how brands are framed, not just found<\/li><\/ul>\n\nThis is where agentic behaviour starts to matter. AI systems act as commerce intermediaries, filtering the market down to a handful of recommendations based on relevance, confidence, and context. In some cases, agents can even complete transactions on a users\u2019 behalf, and this method of e-commerce is only expected to become more popular.\u00a0

    The result is a different model of brand discovery, in which visibility is determined upstream, within AI systems. GEO matters because it positions your brand inside this compressed customer journey. When your brand is properly optimised, it can be selected, interpreted, and recommended when AI systems and agents effectively act as the front door to your category.<\/p>\n<\/div>\n\t\n\t<\/div>\n\n\n\tBrand spotlight: Auditing the presence of a global beauty company<\/h3>\n\t\nWhen we looked at how a global beauty company was showing up in AI-generated responses, we discovered a gap in where its content lived and how it was being reinforced.

    Our audit found that user-generated platforms were dominating citations, with forums and video content consistently appearing in AI answers ahead of brand-owned content. In fact, UGC sources accounted for a significant share of cited inputs, while platforms like YouTube and Reddit were referenced across multiple stages of the journey.

    The implication was that discovery wasn\u2019t being driven by the brand\u2019s own content. It was being shaped by the sources AI systems were actually pulling from\u2014forums, videos, and creator-led content. The strategy shifted from publishing more on-site to activating Reddit communities, partnering with creators on YouTube, and producing content aligned to the formats AI systems consistently cite.<\/p>\n<\/div>\n\t\t\t\t\t\n\t\t\t\n\t<\/div>\n\n\n\tHow generative engine optimisation works in practice<\/h2>\n\tRather than approach GEO as a set of new tactics to implement, a better way to think about it is\u00a0 ensuring your brand meets the conditions AI systems rely on when they decide what to include in an answer. That is achieved through doing a few things well and in tandem.\u00a0<\/p>\nContent that can be used in answers<\/h3>\n\nAI systems favour content that\u2019s easy to interpret and reuse, which typically requires clear structure, direct language, and sections that can stand on their own. Definitions, summaries, and tightly written explanations are far more likely to be pulled into responses than long, narrative-heavy blocks.<\/h3>\n\nA clear, consistent understanding of your brand<\/h3>\n\nThese systems are constantly trying to resolve what your brand is, what it does, and how it relates to a category. If that picture is inconsistent\u2014differing descriptions on various platforms, unclear or conflicting positioning, weak associations with your category\u2014it becomes harder for a model to confidently include you. Consistency across your site and other sources helps reinforce that understanding.<\/p>\n\nPresence and credibility beyond owned channels<\/h3>\n\nAI systems lean on a broad set of sources beyond your website to validate what they surface. Brands that are referenced in credible third-party environments, including publications, partner sites, or industry content, are more likely to be treated as reliable inputs.

    That also extends to where conversations are happening. Discussions on     platforms like YouTube, Reddit<\/a>, and LinkedIn help reinforce how your brand is understood in context\u2014what it\u2019s associated with, how it\u2019s described, and whether it\u2019s part of the broader dialogue around a topic.<\/p>\n\nA foundation that still supports discovery<\/h3>\n\nNone of this works if your content isn\u2019t accessible in the first place. Crawlability, indexation, and clean site structure still play a role in whether your content gets retrieved at all. GEO builds on those fundamentals rather than replacing them.<\/p>\n<\/div>\n\t\n\t<\/div>\n\n\n\tBrand spotlight: Streamlining authority for a leading fintech brand<\/h3>\n\t\nFor a large financial services brand that already dominated traditional search, the new challenge was ensuring it could also be consistently understood and cited in AI-generated responses.

    The issue wasn\u2019t a lack of content, but fragmentation across the brand\u2019s owned platforms. Core knowledge was spread across multiple domains and formats, making it harder for AI systems to retrieve consistent, authoritative answers. We restructured the approach around a more unified knowledge layer, clearer entity definitions, and stronger governance over how information is created and updated.

    Even early changes made a     measurable impact<\/a>. The brand saw tens of thousands of AI citations, a majority brand mention rate, and strong positive sentiment in non-branded prompts, indicating that improving structure and consistency directly influenced how the brand was surfaced and represented in AI-driven environments.<\/p>\n<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/video>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\n\t<\/div>\n\n\n\tGenerative engine optimisation FAQs<\/h2>\n\t\nWhat is generative engine optimisation (GEO)?<\/h3>\n\nGenerative engine optimisation is the practice of optimising content and digital presence so that a brand is surfaced, cited, and recommended by AI systems such as large language models and AI-powered search experiences. It focuses on influencing how answers are constructed, not just how pages rank.<\/p>\n\nIs GEO replacing SEO?<\/h3>\n\nNo. SEO is still foundational\u2014if your content isn\u2019t crawlable, indexable, and relevant, it won\u2019t be considered in any environment. GEO builds on that foundation by optimising for how information is selected and used in AI-generated responses.<\/p>\n\nIs search disappearing?<\/h3>\n\nNo, search is evolving rather than disappearing. Users are increasingly asking questions in natural language and receiving synthesised answers instead of navigating through lists of results. The need to find information remains the same, but the interface and mechanics of discovery are changing. GEO helps brands remain visible as those experiences become more AI-driven.<\/p>\n\nIs AI Mode the new default Google Search experience?<\/h3>\n\nNot yet. Traditional Google Search remains the primary experience for most users, but Google is increasingly integrating AI-powered features such as AI Overviews and AI Mode into the search journey. As adoption grows, brands will need to optimise not only for rankings, but also for inclusion in AI-generated answers and recommendations.<\/p>\n\nWhat is the difference between GEO and AEO?<\/h3>\n\nAnswer engine optimisation (AEO) focuses on structuring content to directly answer specific questions, often for featured snippets or voice assistants. GEO takes a broader view, incorporating content, authority, and distribution to influence how AI systems generate and present responses.<\/p>\n\nHow do you optimise for AI search engines like ChatGPT or Google AI Overviews?<\/h3>\n\nOptimising for AI search involves creating structured, clearly written content, reinforcing consistent brand positioning, and building a credible presence across the sources these systems retrieve. It\u2019s less about individual tactics and more about making your brand easy to find, understand, and trust.<\/p>\n\nHow do you measure GEO performance?<\/h3>\n\nThere isn\u2019t a single ranking metric. Look at signals like how often they are cited or mentioned in AI responses, how they are positioned relative to competitors, and whether they are included in recommendations across platforms.<\/p>\n<\/div>\n\t\n\t<\/div>\n\n\n\tBrand discoverability becomes system-driven<\/h2>\n\tAs the mechanics of search change, the critical shift lies in where decisions are made. AI systems are taking on a larger role in discovery, evaluation, and recommendation, and the surface area where brands can influence outcomes is shrinking and becoming more concentrated. What used to be a competition for attention across a page of results is now a fight for inclusion in a response.

    The goal becomes being understood, trusted, and selected when a system is deciding what to show. Generative engine optimisation is how brands adapt to that reality. To see how this plays out in practice, explore our case studies on AI-driven discovery and our framework for building visibility in generative search environments.

    And for teams already investing in content, search, and brand, it\u2019s less about starting over and more about making those efforts work in a different environment.<\/p><\/div>\n\t\n\t<\/div>\n\n
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