{"id":4250196,"date":"2015-10-20T15:41:00","date_gmt":"2015-10-20T15:41:00","guid":{"rendered":"https:\/\/www.deptagency.com\/insight\/quality-assurance-testing-at-dept\/"},"modified":"2015-10-20T15:41:00","modified_gmt":"2015-10-20T15:41:00","slug":"quality-assurance-testing-at-dept","status":"publish","type":"article","link":"https:\/\/www.deptagency.com\/en-nl\/insight\/quality-assurance-testing-at-dept\/","title":{"rendered":"Quality assurance and testing at Dept"},"content":{"rendered":"
\n\t\n\t<\/svg>\n\t\t\t\n\t\t\tBack to all articles\t\t<\/span>\n\t\n<\/button>\n\t\tQuality assurance and testing at Dept\t<\/h1>
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\n\t\tJonathan Whiteside\t\t
\n\t\tGlobal EVP Technology\n\t\t\t<\/div>\n<\/div>\n\t
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\n\t\t\t\t\t20 October 2015\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n<\/div>\n\n
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\n\t\t\t\t\n\n\t\tI joined Quality Assurance (QA) Team at DEPT\u00ae Design & Technology nearly 4 years ago (time flies!), and during my time here I have worked on a variety of projects for clients including Butlin\u2019s, Warner Leisure Hotels and Celebrity Cruises.\t<\/h2>\n\n\n\t\tQA Consultancy\t<\/h2>\n\n\n\t\tRecently, my role has evolved to incorporate QA consultancy for clients that are seeking to enhance their own internal QA processes\/procedures, or to provide advice on how to plan, co-ordinate and execute QA activities.

I have just returned from a two-day, on-site consultation where I worked with a client\u2019s QA Team to review their working practices. This particular client has multiple workstreams in development, using a continuous delivery method with releases happening every two weeks.

Each workstream has a different Development and QA team, and so it is important to try and maintain a consistent QA approach across all teams. I worked with the testers across the different teams to align the approach. Establishing this consistent approach benefits the testers as it means they are able to transition easily across the different workstreams\/teams.\t<\/p>\n\n\n\t\tIdentify and discuss\t<\/h2>\n\n\n\t\tOver the course of the two days, we identified and discussed aspects of the QA process where the teams felt they needed some advice. These included things such as estimating, test planning, test scripting and test execution.

We also discussed the rationale behind implementing and maintaining a \u2018key functionality\u2019 checklist, which can be run at the end of each QA cycle to catch any regressions which may have occurred throughout the build phase. This idea was well received and they are now looking to automate as many of the checks as possible.\t<\/p>\n\n\n\t\tTridion test tips\t<\/h2>\n\n\n\t\tThe team also has some specific requirements around Tridion, and how best to test, so we went through a review of Tridion components and talked over some key testing points.

I put together a \u2018Tridion Test Tips\u2019 document for them to use as a starting point when thinking about how to plan\/script their testing. These fell into five key areas: Tridion; forms; search; general and Jira.\t<\/p>\n\n\n\t\tDEPT\u00ae’s QA expertise\t<\/h2>\n\n\n\t\tThe DEPT\u00ae QA Team is made up of highly experienced digital testers, who are all certified by the International Software Testing Qualifications Board (ISTQB). The team specialise in testing CMS-driven enterprise solutions, with particular expertise in responsive design and multi-lingual websites and tools.

We conduct both functional and non-functional system testing, as well as providing ongoing testing services, including verifying updates, roadmap enhancements, re-designs, mobile sites and bespoke applications.

Our testing services ensure our clients deliver a significantly better end-product, with a reduced risk of multiple bugs negatively impacting on performance, customer experience and conversion. Our testing service aims to be as flexible as possible, as each client\u2019s QA needs can vary. As such, we offer a mixture of on-site and remote support.\t<\/p>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\n\t