{"id":4252107,"date":"2023-08-21T12:32:30","date_gmt":"2023-08-21T10:32:30","guid":{"rendered":"https:\/\/www.deptagency.com\/case\/helping-otrium-to-scale-at-pace\/"},"modified":"2025-07-16T15:14:02","modified_gmt":"2025-07-16T13:14:02","slug":"helping-otrium-to-scale-at-pace","status":"publish","type":"case","link":"https:\/\/www.deptagency.com\/en-nl\/case\/helping-otrium-to-scale-at-pace\/","title":{"rendered":"Helping Otrium to scale at pace"},"content":{"rendered":"<div class=\"block-case-intro-title\">\n\t<p\tclass=\"text text-sans-128 block-case-intro-title__title\"\n\tdata-animation=\"slide\" data-animation-target=\"words\" >Otrium<\/p><p\tclass=\"text text-sans-48 block-case-intro-title__text\"\n\tdata-animation=\"slide\" data-animation-target=\"words\" >Helping Otrium to scale at pace<\/p><\/div>\n\n<div\n\tclass=\"block-assets-and-copy js-block-assets-and-copy\"\n\tdata-variant=\"full-width-content\"\n\tdata-content-align=\"center\"\n>\n\t\n\t\t\t\t\t<div\n\t\t\t\t\tclass=\"block-assets-and-copy__media js-block-assets-and-copy-media\"\n\t\t\t\t\tdata-animation=\"scale-fade\"\n\t\t\t\t>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"js-block-assets-and-copy-video\"\n\t\t\t\t\t\t\tdata-plyr-provider=\"vimeo\"\n\t\t\t\t\t\t\tdata-plyr-embed-id=\"639436076\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t><\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t<\/div>\n\n<div class=\"block-case-intro js-block-case-intro\">\n\t\t\t<div class=\"block-case-intro__category-container\">\n\t\t\t<p\n\t\t\t\tclass=\"block-case-intro__category-header text-sans-16\"\n\t\t\t\tdata-animation=\"slide-fade\"\n\t\t\t\tdata-animation-delay=\"0.25\"\n\t\t\t>\n\t\t\t\t(&nbsp;&nbsp;Services&nbsp;&nbsp;)\n\t\t\t<\/p>\n\n\t\t\t<ul\n\t\t\t\tclass=\"block-case-intro__category-list text-sans-14 js-block-case-intro-category-list\"\n\t\t\t\tdata-animation=\"slide-fade\"\n\t\t\t\tdata-animation-target=\"inner-items\"\n\t\t\t\tdata-animation-delay=\"0.5\"\n\t\t\t\tdata-animation-stagger=\"0.1\"\n\t\t\t>\n\t\t\t\t\t\t\t\t\t<li class=\"block-case-intro__category-item\">\n\t\t\t\t\t\tCommerce\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<\/ul>\n\t\t<\/div>\n\t\n\t<p\tclass=\"text text-sans-24 block-case-intro__text js-block-case-intro-text\"\n\tdata-animation=\"slideFade\" data-animation-target=\"paragraphs\" data-animation-delay=\"0.1\" >Otrium, the global marketplace for end-of-season fashion, has millions of members, all seeking an exceptional customer experience. As the business, founded in the Netherlands and now operating out of 3 global hubs (Amsterdam, London, New York) has scaled, it has sought external suppliers to help the business to constantly renew and refine its platform. As part of this continuous improvement, Otrium works with DEPT\u00ae who provided additional creative tech and data experts.<\/p><\/div>\n\n<div\n\tclass=\"block-assets-and-copy js-block-assets-and-copy\"\n\tdata-variant=\"full-width-content\"\n\tdata-content-align=\"center\"\n>\n\t\n\t\t\t\t\t<img\n\t\t\t\t\tsrc=\"https:\/\/www.deptagency.com\/wp-content\/uploads\/2021\/10\/Otrium-06.jpg\"\n\t\t\t\t\talt=\"Otrium Webpage\"\n\t\t\t\t\tclass=\"block-assets-and-copy__media js-block-assets-and-copy-media\"\n\t\t\t\t\tdata-animation=\"scale-fade\"\n\t\t\t\t>\n\t\t\t\n\t<\/div>\n\n<div\n\tclass=\"block-assets-and-copy js-block-assets-and-copy\"\n\tdata-variant=\"full-width-content\"\n\tdata-content-align=\"center\"\n>\n\t<p\tclass=\"text text-sans-48 block-assets-and-copy__title\"\n\tdata-animation=\"slide\" data-animation-target=\"words\" >Building e-commerce teams<\/p><div\tdata-animation=\"slide-fade\" data-animation-target=\"inner-items-separate\" data-animation-delay=\"0.15\" data-animation-stagger=\"0.2\" class=\"block-assets-and-copy__content\" >\n\t<p\tclass=\"text text-sans-24 block-assets-and-copy__text\"\n\t>With its high ambitions, Otrium needed a supplier large enough to cope with the scope of the business briefs, but still small enough to care about the detail at every level. Work with DEPT\u00ae has been focussed on establishing a number of integrated teams that work both physically and remotely. These teams reflect Otrium\u2019s hybrid model to help build <a href=\"https:\/\/www.deptagency.com\/service\/cx-design\/e-commerce-design\/\" target=\"_blank\" rel=\"noreferrer noopener\">e-commerce tools<\/a> that enrich Otrium\u2019s shopping experience across all touchpoints in the customer journey.<\/p><\/div>\n\t\t\t\t\t<img\n\t\t\t\t\tsrc=\"https:\/\/www.deptagency.com\/wp-content\/uploads\/2021\/10\/Otrium-08.jpg\"\n\t\t\t\t\talt=\"Mobile App of Otrium\"\n\t\t\t\t\tclass=\"block-assets-and-copy__media js-block-assets-and-copy-media\"\n\t\t\t\t\tdata-animation=\"scale-fade\"\n\t\t\t\t>\n\t\t\t\n\t<\/div>\n\n<div\n\tclass=\"block-assets-and-copy js-block-assets-and-copy\"\n\tdata-variant=\"copy-only\"\n\tdata-content-align=\"center\"\n>\n\t<p\tclass=\"text text-sans-48 block-assets-and-copy__title\"\n\tdata-animation=\"slide\" data-animation-target=\"words\" >We value the quality of work and service that DEPT\u00ae has provided us with.<\/p>\n\t\n\t<\/div>\n\n<div\n\tclass=\"block-assets-and-copy js-block-assets-and-copy\"\n\tdata-variant=\"full-width-content\"\n\tdata-content-align=\"center\"\n>\n\t<p\tclass=\"text text-sans-48 block-assets-and-copy__title\"\n\tdata-animation=\"slide\" data-animation-target=\"words\" >A trusted supplier<\/p><div\tdata-animation=\"slide-fade\" data-animation-target=\"inner-items-separate\" data-animation-delay=\"0.15\" data-animation-stagger=\"0.2\" class=\"block-assets-and-copy__content\" >\n\t<p\tclass=\"text text-sans-24 block-assets-and-copy__text\"\n\t>Drawing on years of experience running innovative campaigns for fashion brands such as Adidas and <a href=\"https:\/\/www.deptagency.com\/en-nl\/case\/crafting-a-digitally-immersive-showroom-in-six-weeks\/\" target=\"_blank\" rel=\"noreferrer noopener\">Ganni<\/a>, DEPT\u00ae has applied this experience to its work with Otrium helping its accelerated growth. Leander Sikma, CTO at Otrium: \u201cWe\u2019re on a rapid growth trajectory, wholly focussed on our vision of the future when all clothing is worn and we have eliminated unsold inventory from the fashion supply chain. To achieve this it\u2019s really important that we have trusted suppliers who can work with us collaboratively and seamlessly. DEPT\u00ae is one such relationship and we value and appreciate the quality of work and <a href=\"https:\/\/www.deptagency.com\/en-nl\/services\/\" target=\"_blank\" rel=\"noreferrer noopener\">service<\/a> that the DEPT\u00ae team has provided us with.\u201d<\/p><\/div>\n\t\t\t\t\t<img\n\t\t\t\t\tsrc=\"https:\/\/www.deptagency.com\/wp-content\/uploads\/2021\/10\/Otrium-04.jpg\"\n\t\t\t\t\talt=\"Otrium Website\"\n\t\t\t\t\tclass=\"block-assets-and-copy__media js-block-assets-and-copy-media\"\n\t\t\t\t\tdata-animation=\"scale-fade\"\n\t\t\t\t>\n\t\t\t\n\t<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":46,"featured_media":4252108,"template":"","meta":{"_acf_changed":false,"es_utils_meta_schema":"","member_job_title":"","member_linkedin_url":"","dept_alt_featured_image":[],"dept_algolia_noindex":false,"dept_algolia_featured":false,"dept_accent_color":"#1027EF","dept_next_case_accent_color":"","dept_case_video":{"type":"local"},"footnotes":""},"client":[1449],"case-category":[42389],"award":[],"person":[222],"case-industry":[42387,42388],"class_list":["post-4252107","case","type-case","status-publish","has-post-thumbnail","hentry"],"acf":{"dept_is_3q_page":false,"dept_current_cpt_partner":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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