CX & Design

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The most successful businesses put the customer at the centre at everything they do. That’s what we believe makes the difference between a good digital experience and a great one. We’re all about helping our clients to deliver these next-level digital experiences. A great customer experience means happy buyers and business growth.

Approach

We help you to digitise processes, products, services and transactions by designing customer experiences that build your digital business, from quick-win sprints to long term strategic plans. Our team of designers has spent the last 20+ years designing impactful, next-level digital products. 

Together with Bose, we have paved the way for mainstream audio AR experiences. With Formula E, we gave fans everything they need for a top-of-the-line race day experience. And by launching DigiB, the digital innovation off-shoot of chemical distribution manufacturer Brenntag, we spurred on the digital transformation of a B2B giant.

To make the biggest impact from the get-go, we help you to draw on practical customer insights to build a sustainable roadmap, strategy and concept. We believe that by constantly learning and refining through a thorough (and real) understanding of your customers, you can create impactful experiences that make people smile.

This is why, in close cooperation with your actual customers in the field, our teams jointly design, test, and iterate. Feel free to check out all of our CX & Design services, or get in touch directly with one of our experts. 

Questions?

Simon Walsch 1 2

Strategy Consultant

Simon Walsh

Stay in touch!

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