Salesforce Commerce Cloud
Leading Salesforce Commerce Cloud Agency
Salesforce Commerce Cloud is a cloud-based software solution that empowers companies to unify the customer experience across all points of commerce, including web, social, mobile, store, and others. From shopping to fulfillment, to customer service, Commerce Cloud delivers a 1-to-1 shopping experience with built-in predictive intelligence. It’s the result of the integration of its acquisition of Demandware.
Salesforce Commerce Cloud helps retailers create seamless, personalised customer experiences — from shopping, to fulfillment, to customer service. Using innovative data science, our predictive intelligence enables you to deliver a 1-to-1 shopping experience, and our robust partner ecosystem ensures satisfaction and growth from planning to launch, and beyond.
With Salesforce Commerce Cloud, you have a comprehensive digital commerce solution along with a mobile-first, real-time POS and operations solution that leverages a shared view of orders, customers, inventory, products, and promotions enabling retailers to provide (and customers to experience) a truly unified commerce experience from discovery to delivery.
Dept’s specialists are avowed ‘Software as a Service’ (SaaS) architects and our consultants have years of experience in considering the leading on-demand technologies that efficiently bring you benefits. As a Premier Solution Partner and European Delivery Partner of the Year 2016, we have so far implemented over 190 sites based on the cloud-based e-commerce platform – over 15% of all the global stores.
The Dept Approach
At Dept, we combine creativity and data with technological solutions such as Salesforce to help organisations grow and accelerate. Below are five reasons why Dept is the ideal partner to get the most out of Salesforce Commerce Cloud:
- Salesforce Gold partner: This status guarantees high customer satisfaction and successful implementation of Salesforce. We support companies with every aspect of implementing Salesforce Commerce Cloud, Marketing Cloud and Pardot.
- Knowledgeable and experienced: We have been working successfully for many years with a large range of technology leaders. With our wide array of experience, we can help a broad range of customers to embrace digital.
- Full approach: As a fully integrated digital agency, we can support your company with technology implementation, digital transformation, UX & design, optimisation, creative campaigns, branding, data intelligence and more to help your business grow.
- Scalable teams: Our global team has broad experience with both the technical aspects of a commerce system and in setting up the organisational processes to use Salesforce successfully. In addition to projects, we can also temporarily reinforce an existing team with our specialists.
- Knowledge specialists: We don’t just keep our years of expertise in designing experiences, extensible architecture and integration of technology to ourselves. We share our knowledge as a Salesforce expert with practical blogs, events and whitepapers.