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CX & Design January 31, 2017

What's new with Sitecore commerce 8.2.1?


Sitecore has laid the foundations of its commerce product strategy with the recently launched Sitecore Commerce 8.2.1. Optimised for enterprise and upper mid-market B2C/B2B customers, Sitecore Commerce is ideally for organisations who do not have advanced contract management requirements.

With an initial focus on pricing, promotions and order management, the platform is fully extensible and customisable, and can be adapted to unique scenarios and business processes. Future releases will see catalogue, inventory and profile management brought into the new architecture.

Sitecore Commerce builds upon the merchandising, search personalisation and automation capabilities of previous offerings, with newly added and updated features including:

  • Full lifecycle Order Management, including the ability to edit/change orders or make returns.
  • Price Books which allow you to generate multi-currency price lists based upon business rules.
  • Entitlements which provide the ability to track the notion that a customer is entitled to something for a specific period. This includes scenarios such as warranties, loyalty program status, software subscriptions, etc.
  • New Promotions capabilities offering a comprehensive roster of both item and order-level promotions, as well as full coupon code management capabilities.
  • Compliance archiving– all history is automatically archived for pricing and promotions to easily reconstruct the price a customer would have paid at any given circumstance.
  • An updated Reference Storefront with a new, electronics-based product catalogue, showing how all of the various new capabilities can be used together.

Sitecore Commerce brings together a fully unified experience for business users inside of Sitecore. Firstly, the existing Merchandising Manager application has received significant updates to leverage all of the new commerce capabilities.

This application provides a comprehensive toolset for customer service personnel to find and manage orders and user profiles on behalf of customers. The new Pricing and Promotions Manager application enables marketers and merchandisers to quickly access new pricing, promotions management and auditing capabilities, all without leaving Sitecore.

Platform Architecture

Built entirely in ASP.NET Core, Sitecore 8.2.1 uses next-generation micro-services architecture, which will also potentially be utilised for future versions of the Sitecore® Experience Platform™. The architecture was designed and built first for Azure PaaS, with ARM and Azure Marketplace availability expected shortly.

Based upon an an oData RESTful Web Service, it enables seamless a data exchange with a range of tools that understand oData.

The new platform utilises Semantic Versioning and public Nuget feeds, providing Sitecore with the ability to efficiently make fixes and add functionality without the danger of API breaking changes.

Sitecore is set to focus strongly on its Commerce solution in 2017 with incremental updated and enhancements planned throughout.

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