Sitecore has named DEPT®’s Client Development Director, Paul Thomas, in the 2022 Most Valuable Professional (MVP) Awards for the fifth year running.

Of more than 30,000 active community participants, Paul is one of only 63 Ambassadors worldwide. He is joined by 141 Technology MVPs and 31 Strategy MVPs. After securing a Strategy MVP win in 2018, he has been named an Ambassador MVP in the four years since. 
 
The Sitecore MVP programme recognises professionals within the Sitecore community who actively apply their talent and expertise to help others best utilise Sitecore products and deliver premier customer experiences. The MVPs are selected for the quality, quantity and impact of the contributions they made throughout the last year, including sharing product expertise and mastery of the platform to support customers and prospects. 
 
“It’s a real privilege to be recognised as an Ambassador within the Sitecore MVP community for another year,” said Paul. “The network of Ambassador, Technology and Strategy MVPs provides tangible value to Sitecore customers and prospects, and I look forward to continuing to collaborate with these individuals throughout 2022.”
 
The MVP programme is more than an award; it also offers exclusive invitations to MVP discussion forums, regional meetings and exclusive events, as well as access to privileges such as early product releases, discussions with the product teams, and webinars. 
 
Dave O’Flanagan, Sitecore’s Chief Product Officer, said: “The Sitecore community is one of our greatest assets. It’s a highly collaborative environment where members freely share their knowledge and insights across numerous channels and at events. Sitecore MVPs stand out as community leaders who are dedicated to helping others build greater digital experiences for their organisations and customers. They are an invaluable resource and important part of the Sitecore user experience, for which we are truly grateful.”
 
DEPT® and London Marathon Events (LME) shared details of how they’ve leveraged Sitecore technology to fuel LME’s ambitious digital transformation journey at the 2021 Sitecore Symposium. 
 
DEPT® was brought on board to design and build a bespoke technical solution to consolidate LME’s digital estate within the Sitecore digital experience platform (DXP), as well as an expansive brand refresh.  
 
Click here or below to watch the session on demand and find out how DEPT® and LME tackled the unique challenges posed to mass participation events over the past eighteen months; and how they are using digital technologies to connect and inspire participants across the globe.

DEPT® has won a Sitecore Experience Award for the ‘Most Intelligent Content Optimisation’ for its work with Triumph Motorcycles.

Triumph Motorcycles is dedicated to delivering the perfect ride and, together with DEPT®, has created a digital roadmap to enhance the customer experience, while providing Triumph with valuable data insights and new revenue streams. From an interactive bike configurator to a new e-commerce store, Triumph is optimising every touchpoint with its customers, using the powerful personalisation capabilities in Sitecore DXP. 

The Sitecore Experience Awards (SEA) 2020 recognise brands that have built truly customer-centric digital experiences with Sitecore® technology. The SEAs are awarded to Sitecore customers and their partners whose entries clearly demonstrate that their Sitecore solution delivers an outstanding experience for all users, from partner developers and internal customer marketers, to business and IT users and end customers.

“DEPT® has been Triumph Motorcycle’s digital partner for a number of years now, and we’re so proud of what we’ve achieved together, “ says Brian Robinson, UK Managing Director at DEPT®. “Triumph is a forward-thinking brand and is getting closer to its customers via digital. From optimising the technical infrastructure of the site, to helping them to maximise the potential of advanced personalisation, building their slick bike configurator and launching a new commerce store in the height of the pandemic, seeing the tangible business benefits of the work we’ve delivered is very rewarding. Winning this award is the cherry on the top. We’re looking forward to continuing to work with Triumph on the next phase of their digital roadmap.”

 “With digital emerging as the lifeblood for many businesses this year, intelligent content optimisation has been a key driver for stronger consumer engagement, helping to achieve business and organisational goals in today’s challenging market,” said Paige O’Neill, CMO, Sitecore. “The Sitecore Experience Awards celebrate some of the most innovative implementations that are pushing the boundaries of exceptional customer experiences from our customers and partners, resulting in faster, more effective digital experiences that keep audiences more engaged and connected than ever, while maximising the use of content across an organisation’s channels and regions.”

 SEA 2020 winners were selected as they demonstrated to the judges that they used Sitecore solutions to make significant and measurable impact in terms of experience or content management.

Through the rigorous selection process, each entry was judged by a panel of Sitecore leadership from that entry’s region. There are five regions that evaluated and approved all regional selections based on specific selection and scoring criteria.

All category winners were automatically entered for the Ultimate Experience Award, an honor given to entrants whose digital transformation has elevated the customer experience. The four Ultimate Experience Award Winners will be announced during Sitecore Symposium 2020, October 26-28.

After demonstrating expertise in implementing next level Sitecore solutions for customers, DEPT® has retained its Gold Enterprise Solution Partner status.

Sitecore is a digital experience platform (DXP) leader, providing end-to-end composable solutions. Their cutting-edge tools allow brands to transform their businesses and build strong, long-lasting customer connections. 

DEPT® has been a proud Sitecore partner since 2013 and, in that time, has implemented a raft of successful Sitecore solutions for some of the world’s leading B2C and B2B brands.

Earlier this year, DEPT®’s work for London Marathon Events received a Sitecore Experience Award honourable mention in the Best Digital Experience Transformation category. London Marathon Events partnered with DEPT® to deliver a bespoke technical solution to consolidate the organisation’s digital estate. Sitecore was the platform of choice to not only meets the current needs of the London Marathon Events, but provide a solution that will evolve with the organisation in the future.
 
In 2022, DEPT® also became one of Sitecore’s top five ‘go to’ partners for implementing OrderCloud, its composable commerce product, after being a first mover on rigorous team training and assessments.

DEPT®’s continually expanding team of Sitecore-certified developers continue to help global organisations to maximise the functionality of Sitecore’s leading content management system, such as its multilingual capabilities, automated marketing, multivariate testing and personalisation.

Sarah Davies, Strategic Alliances Manager at DEPT®, said: “DEPT®’s creativity, pioneering approach and agility, teamed with our international scale, enables us to deliver rapid innovation around the Sitecore stack for our clients to help them stay ahead. With this status, we look forward to continuing to strengthen our partnership with Sitecore and deliver more out of this world solutions for clients.” 

Get in touch to find out more about DEPT®’s Sitecore expertise and how we can help accelerate your digital business.

Following a series of training and assessments, DEPT® is now technically enabled to deliver commerce solutions through Sitecore OrderCloud. One of DEPT®’s developers was the second person in the UK to achieve the qualification, quickly followed by multiple others, putting DEPT® in Sitecore’s top five ‘go to’ partners for implementing and optimising OrderCloud functionality.

Gartner predicts that “by 2023, organisations that have adopted an intelligent composable approach will outpace the competition by 80% in the speed of new feature implementation.” This has put agility at the top of the priority list for commerce businesses (or businesses with a commerce function) that have struggled to scale and adapt to ever-changing customer demands. 
 
OrderCloud is Sitecore’s agile commerce solution, which supports its move towards SaaS-based, composable architecture while facilitating exceptional customer experiences. The API-first, cloud-based architecture is highly customisable, giving businesses free rein over the UI of store fronts and omnichannel activity, creating a streamlined system to provide shopping solutions for even the most complex digital business processes. 
 
DEPT®’s five-time Sitecore MVP, Paul Thomas, said: “OrderCloud is an ideal tool for enterprise businesses that have complex commerce requirements, are looking to drive revenue, increase efficiencies and deliver optimal customer experiences; which leading brands such as Starbucks, Papa John’s and Aveda are already reaping the benefits of.” 
 
DEPT® is a trailblazer when it comes to commerce, working with a range of brands from KFC to Patagonia, ASOS to GANNI. It’s also a longstanding Sitecore partner, working in collaboration with London Marathon Events, Triumph Motorcycles and BoConcept amongst many others; putting it in prime position to leverage Sitecore’s technology to establish and accelerate brands’ commerce functions. 
 
Get in touch to find out more about DEPT®’s Sitecore expertise and how we can help accelerate your digital commerce business.

Sitecore has named DEPT®’s Client Development Director, Paul Thomas, an Ambassador in the 2021 Most Valuable Professional (MVP) Awards. This marks the fourth year running that Paul has been recognised in the annual award programme by the global leader in digital experience management software. Paul is one of only 81 Ambassadors worldwide, and one of four in the UK.

The Sitecore MVP distinction is awarded to members of the international Sitecore community who have demonstrated mastery of the Sitecore platform and a commitment to sharing knowledge and technical expertise with community partners, customers and prospects over the course of the past year. 

“It’s an honour to be part of the Sitecore MVP community again this year and I look forward to continuing to collaborate with these outstanding individuals around the globe. We accomplished so much in 2020; by focusing on knowledge sharing, we’ve used our expertise to help businesses across the world to accelerate their digital business using Sitecore technologies. Based on emerging business demands, we were able to provide Sitecore with vital feedback for further development and improvement, to equally benefit both our clients and Sitecore,” said Paul. 

The MVP programme is more than an award; it also offers exclusive invitations to MVP discussion forums, regional meetings and exclusive events, as well as access to privileges such as early product releases, discussions with the product teams, and webinars. Paul joins 170 Technology MVPs and 33 Strategy MVPs from more than 110 companies across 33 countries. 

“It is with great pleasure we announce these 284 outstanding leaders in the Sitecore community, especially in the MVP program’s 15th year,” said Steve Tzikakis, CEO of Sitecore in a press release. “2020 was a challenging year for everyone, but our global community remained connected with efforts from our MVPs, who were able to overcome immense hurdles and share their knowledge and experiences through their dedication to the Sitecore community.”

The Sitecore MVP Awards celebrates individuals who provide valuable expertise to the Sitecore ecosystem. When in-person events were not possible, the MVPs formed a committee to transform conferences into a virtual format. DEPT® led a keynote session at the flagship Sitecore Symposium with the Global Head of Digital at Triumph Motorcycles.

We discussed how Triumph Motorcycles is dedicated to delivering the perfect ride and, together with DEPT®, has created a digital roadmap to enhance the customer experience, while providing Triumph with valuable data insights and new revenue streams. From an interactive bike configurator to a new e-commerce store, Triumph is optimising every touchpoint with its customers, using the powerful personalisation capabilities in Sitecore DXP. Based on this work, DEPT® and Triumph Motorcycles won Sitecore’s Ultimate Experience Award.