{"id":34734,"date":"2021-05-01T04:45:12","date_gmt":"2021-05-01T02:45:12","guid":{"rendered":"https:\/\/www.deptagency.com\/?post_type=article&#038;p=34734"},"modified":"2023-07-20T09:55:39","modified_gmt":"2023-07-20T07:55:39","slug":"live-shopping-the-future-fashion-experience","status":"publish","type":"article","link":"https:\/\/www.deptagency.com\/en-dk\/insight\/live-shopping-the-future-fashion-experience\/","title":{"rendered":"Live shopping: the future fashion experience"},"content":{"rendered":"<div class=\"block-article-post-header js-block-article-post-header block-article-post-header__theme--onyxGrey\">\n\t<a\tclass=\"cta-button block-article-post-header__back-button cta-button__color--white cta-button__style--back\" href=\"https:\/\/www.deptagency.com\/en-dk\/all-insights\/\" aria-label=\"Back\" >\n\t<svg width='41' height='41' viewBox='0 0 41 41' fill='none' xmlns='http:\/\/www.w3.org\/2000\/svg'><circle cx='20.5' cy='20.5' r='19.5' transform='rotate(-90 20.5 20.5)' stroke='var(--dept-button-icon-outline-color)' stroke-width='1.3' stroke-miterlimit='10' fill='none'\/><circle class='icon-backplate' cx='20.5' cy='20.5' r='19.5' transform='rotate(-90 20.5 20.5)' fill='var(--dept-button-icon-backplate-color)' fill-opacity='1'\/><path class='icon-center' d='M21.174 30 11 20.674l10.174-9.326m-9.326 9.328H30.5' stroke='var(--dept-button-icon-color)' stroke-width='1.3' stroke-miterlimit='10' fill='none'\/><\/svg>\n\t\t\t<span>\n\t\t\tBack to all articles\t\t<\/span>\n\t\n<\/a><h1\t\tclass=\"typography block-article-post-header__title typography__color--white typography__size--h1 typography__align--left\"\n\t\t\t>\n\t\tLive shopping: the future fashion experience\t<\/h1><div\n\t\tclass=\"image-wrap block-article-post-header__image-wrap\"\n\t\tdata-align=\"center center\"\n\t\t\t>\n\n\t\t\t<picture\n\t\tclass=\"image__picture\"\n\t\t\t\t>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t\t<img\n\t\t\t\tsrc=\"https:\/\/www.deptagency.com\/wp-content\/uploads\/2021\/04\/fashion-live-shopping-1.jpg\"\n\t\t\t\tclass=\"image block-article-post-header__image\"\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\/>\n\t\t<\/picture>\n\t\n\t<\/div><div class=\"author block-article-post-header__author\" data-animation=\"slide-fade\">\n\t\t\t<img\n\t\t\tclass=\"author__portrait\"\n\t\t\tsrc=\"https:\/\/www.deptagency.com\/wp-content\/uploads\/2021\/03\/Christina-Hansen-150x150.jpg\"\n\t\t\talt=\"Christina Hansen\"\n\t\t\/>\n\t\n\t<div class=\"author__text\">\n\t\tChristina Hansen\t\t<br \/>\n\t\tStrategy Director\n\t\t\t<\/div>\n<\/div>\n\t<div class=\"block-article-post-header__meta\">\n\t\t\t\t\t\t\t<div class=\"block-article-post-header__meta-date\">\n\t\t\t\t<div class=\"block-article-post-header__date-description\">\n\t\t\t\t\tDate\t\t\t\t<\/div>\n\t\t\t\t<div class=\"block-article-post-header__published-date\">\n\t\t\t\t\t1 May 2021\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n<\/div>\n\n<div class=\"block-title-and-content js-block-title-and-content block-title-and-content__theme--white\">\n\t<div class=\"block-title-and-content__layout\">\n\t\t\n\t\t\t\t\t<div class=\"block-title-and-content__content\">\n\t\t\t\t\n<h2\t\tclass=\"typography block-typography__typography typography__color--onyxGrey typography__size--h6 typography__align--left\"\n\t\t\t>\n\t\tLive video shopping is one of the most discussed trends in commerce right now, combining advancements in technology with social media channels and the nostalgia of at-home shopping. It blends entertainment, product discovery and purchasing with a real-time feedback loop where consumers can read reviews, get recommendations and ask questions.\t<\/h2>\n\n<p\t\tclass=\"typography block-typography__typography typography__color--onyxGrey typography__size--regular-body typography__align--left\"\n\t\t\t>\n\t\tE-commerce has grown rapidly as a fast and convenient purchasing method, but the lack of human connection has deterred many fashion and luxury brands from selling products online. Covid has accelerated the rise of the digital economy; with reductions of offline touchpoints causing disruptions to the regular customer journey, live shopping has become the long-awaited solution for brands to humanise digital interactions that can feel a little human-less.\u00a0<br>\t<\/p>\n\n<p\t\tclass=\"typography block-typography__typography typography__color--onyxGrey typography__size--regular-body typography__align--left\"\n\t\t\t>\n\t\tThough a post-pandemic life is imminent, new consumer behaviours have allowed customers to view products and brands through a new lens and the technologies that have made it happen, such as live shopping, will remain a key pillar in retail.\u00a0<br>\t<\/p>\n\n<h2\t\tclass=\"typography block-typography__typography typography__color--onyxGrey typography__size--h6 typography__align--left\"\n\t\t\t>\n\t\tChina is leading the social commerce pack\t<\/h2>\n\n<p\t\tclass=\"typography block-typography__typography typography__color--onyxGrey typography__size--regular-body typography__align--left\"\n\t\t\t>\n\t\tIt\u2019s not new news that e-commerce in china is highly developed, and that covid lockdowns propelled it even further with live streaming shining in the spotlight. Alibaba, which is credited as an e-commerce live streaming pioneer,\u00a0<a href=\"https:\/\/www.alizila.com\/alibabas-11-11-shows-retail-boom-in-china\" target=\"_blank\" rel=\"noreferrer noopener\">reported<\/a>\u00a0a revenue of $74.1b from its\u00a0<a href=\"https:\/\/www.alizila.com\/live-updates-from-2020-11-11-global-shopping-festival\" target=\"_blank\" rel=\"noreferrer noopener\">2020 11.11 Global Shopping Festival<\/a>. The 11-day promotion marks the world\u2019s largest shopping event. Gen-Z and Millennials may have driven live shopping, but now all age demographics are utilising the trend.\u00a0<br><br><br>\t<\/p>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\n\t<div class=\"block-title-and-content__social-links\">\n\t\t\t\t\t<a\n\t\t\t\thref=\"https:\/\/www.deptagency.com\/en-dk\/insight\/live-shopping-the-future-fashion-experience\/\"\n\t\t\t\tdata-share-url=\"https:\/\/www.deptagency.com\/en-dk\/insight\/live-shopping-the-future-fashion-experience\/\"\n\t\t\t\tdata-share-title=\"Live shopping: the future fashion experience\"\n\t\t\t\tdata-share-type=\"copy\"\n\t\t\t\tclass=\"block-title-and-content__social-links-item js-social-link\"\n\t\t\t\taria-label=\"Copy page link\"\n\t\t\t\t\n\t\t\t\t\t\t\t\t\tdata-tooltip=\"true\"\n\t\t\t\t\tdata-tooltip-text=\"Link copied to clipboard.\"\n\t\t\t\t\t\t\t>\n\t\t\t\t<svg fill='none' xmlns='http: \/\/www.w3.org\/2000\/svg' width='22' height='22' viewBox='0 0 22 22'><path d='M6.832 15.167l8.333-8.333M9.332 6.001l2.787-2.787a4.715 4.715 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height='20' viewBox='0 0 25 20' fill='none' xmlns='http: \/\/www.w3.org\/2000\/svg'><path d='M24.75 2.3c-.9.4-1.8.7-2.8.8 1-.6 1.8-1.6 2.2-2.7-1 .6-2 1-3.1 1.2-.9-1-2.2-1.6-3.6-1.6-2.7 0-4.9 2.2-4.9 4.9 0 .4 0 .8.1 1.1-4.2-.2-7.8-2.2-10.2-5.2-.5.8-.7 1.6-.7 2.5 0 1.7.9 3.2 2.2 4.1-.8 0-1.6-.2-2.2-.6v.1c0 2.4 1.7 4.4 3.9 4.8-.4.1-.8.2-1.3.2-.3 0-.6 0-.9-.1.6 2 2.4 3.4 4.6 3.4-1.7 1.3-3.8 2.1-6.1 2.1-.4 0-.8 0-1.2-.1 2.2 1.4 4.8 2.2 7.5 2.2 9.1 0 14-7.5 14-14v-.6c1-.7 1.8-1.6 2.5-2.5z' fill='currentColor'\/><\/svg>\t\t\t<\/a>\n\t\t\t\t\t\t<a\n\t\t\t\thref=\"http:\/\/www.linkedin.com\/shareArticle?mini=true&#038;url=https%3A%2F%2Fwww.deptagency.com%2Fen-dk%2Finsight%2Flive-shopping-the-future-fashion-experience%2F\"\n\t\t\t\tdata-share-url=\"https:\/\/www.deptagency.com\/en-dk\/insight\/live-shopping-the-future-fashion-experience\/\"\n\t\t\t\tdata-share-title=\"Live shopping: the future fashion experience\"\n\t\t\t\tdata-share-type=\"linkedin\"\n\t\t\t\tclass=\"block-title-and-content__social-links-item js-social-link\"\n\t\t\t\taria-label=\"Share to Linkedin\"\n\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\trel=\"noopener noreferrer\"\n\t\t\t\t\n\t\t\t\t\t\t\t>\n\t\t\t\t<svg width='19' height='18' viewBox='0 0 19 18' fill='none' xmlns='http: \/\/www.w3.org\/2000\/svg'><path d='M1.15 17.3h3.6V5.8h-3.6v11.5zM.75 2.1c0 1.2 1 2.1 2.1 2.1 1.2 0 2.1-.9 2.1-2.1 0-1.2-1-2.1-2.1-2.1-1.2 0-2.1 1-2.1 2.1zM14.45 17.3h3.6v-6.2c0-3.1-.7-5.5-4.3-5.5-1.8 0-2.9.9-3.4 1.8V5.8h-3.4v11.5h3.6v-5.7c0-1.5.2-2.9 2.1-2.9 1.8 0 1.8 1.7 1.8 3v5.6z' fill='currentColor'\/><\/svg>\t\t\t<\/a>\n\t\t\t\t<\/div>\n<\/div>\n\n<div\n\tclass=\"jumbotron block-jumbotron__jumbotron jumbotron__background--white jumbotron__text--white\"\n\tdata-position=\"bottom left\"\n>\n\t<div class=\"video video__type--youtube jumbotron__video\">\n\t<div\n\t\tclass=\"video__player jumbotron__video plyr__video-embed js-video-player\"\n\t\tdata-provider=\"youtube\"\n\t\tdata-ratio=\"sixteen-nine\"\n\t\tdata-autoplay=\"false\"\n\t\tdata-loop=\"false\"\n\t\tdata-muted=\"false\"\n\t\tdata-background-mode=\"false\"\n\t\tdata-auto-pause=\"true\"\n\t\tdata-controls=\"progress,play,forward,rewind\">\n\n\t\t\t\t\t<iframe\n\t\t\t\tclass=\"video__ratio--sixteen-nine\"\n\t\t\t\tsrc=\"https:\/\/www.youtube-nocookie.com\/embed\/elAEoeadhWY?origin=https:\/\/plyr.io&#038;iv_load_policy=3&#038;autoplay=0&#038;modestbranding=1&#038;playsinline=1&#038;showinfo=0&#038;rel=0&#038;enablejsapi=1&#038;controls=0&#038;loop=0\"\n\t\t\t\tframeBorder=\"0\"\n\t\t\t\tallow=\"autoplay; fullscreen\"\n\t\t\t\tallowFullScreen\n\t\t\t\ttitle=\"YouTube video\"\n\t\t\t><\/iframe>\n\t\t\t<\/div>\n\n\t<\/div>\n\t\t\t<div class=\"jumbotron__content block-jumbotron__jumbotron-content will-animate\">\n\t\n\t\n\t\t\t<\/div>\n\t\n<\/div>\n\n<div class=\"block-title-and-content js-block-title-and-content block-title-and-content__theme--white\">\n\t<div class=\"block-title-and-content__layout\">\n\t\t<h2\t\tclass=\"typography block-title-and-content__title typography__color--onyxGrey typography__size--h2 typography__align--left\"\n\t\tdata-size-mobile=\"h2\" \t>\n\t\t<br>\t<\/h2>\n\t\t\t\t\t<div class=\"block-title-and-content__content\">\n\t\t\t\t\n<p\t\tclass=\"typography block-typography__typography typography__color--onyxGrey typography__size--regular-body typography__align--left\"\n\t\t\t>\n\t\tInternational fashion brands turned to the far east to test new concepts with digitally savvy shoppers. British luxury brand burberry invited a chinese kol (key opinion leaders) to visit its store in shanghai and live stream her experience on alibaba group\u2019s tmall: the session had over\u00a0<a href=\"https:\/\/www.businessoffashion.com\/briefings\/china\/luxurys-livestreaming-gamble\" target=\"_blank\" rel=\"noreferrer noopener\">1.4 million views<\/a>\u00a0and, within just one hour, most of its featured products had sold out.\u00a0<br>\t<\/p>\n\n<h2\t\tclass=\"typography block-typography__typography typography__color--onyxGrey typography__size--h6 typography__align--left\"\n\t\t\t>\n\t\tThe expansion of live streaming\t<\/h2>\n\n<p\t\tclass=\"typography block-typography__typography typography__color--onyxGrey typography__size--regular-body typography__align--left\"\n\t\t\t>\n\t\tLive streaming is growing globally as a key aspect of social commerce, inviting buyers to participate in the testing, learning and shopping experience in a way that standard e-commerce doesn\u2019t have the space for. h&amp;m brand\u00a0<a href=\"https:\/\/www.monki.com\/en_gbp\/social-shopping\/live-stream.html\">Monki debuted live stream<\/a>\u00a0selling on its website last year, representing one of the first major Western retailers to experiment with live commerce outside of China. Other brands are utilising video technology platforms like NTWR, a self-described QVC for Gen Z and Millennials, to drop exclusive products with the influence of celebrities or musicians. Online luxury fashion marketplace Farfetch has also\u00a0<a href=\"https:\/\/www.prnewswire.co.uk\/news-releases\/bambuser-enters-a-pilot-agreement-with-farfetch-871059247.html\">announced its partnership\u00a0<\/a>with interactive live video shopping provider Bambuser to pilot a new strategy.\u00a0<br>\t<\/p>\n\n<p\t\tclass=\"typography block-typography__typography typography__color--onyxGrey typography__size--regular-body typography__align--left\"\n\t\t\t>\n\t\tLive shopping has become widely embraced as more than a way to showcase products and influence high volume sales in a short period of time. This was just the beginning of much wider use of the technology.<br>\t<\/p>\n\n<p\t\tclass=\"typography block-typography__typography typography__color--onyxGrey typography__size--regular-body typography__align--left\"\n\t\t\t>\n\t\tGucci was the first luxury brand to launch \u2018remote clienting\u2019, replicating its personalised in-store service with a new video shopping feature.\u00a0<a href=\"https:\/\/www.voguebusiness.com\/technology\/gucci-live-personalised-video-shopping\" target=\"_blank\" rel=\"noreferrer noopener\">Gucci Live<\/a>\u00a0was set up in a Florence service centre as a replica shop allowing customers to chat with brand client advisors in real-time. Impeccably dressed staff present and bring products to the camera based on customer requests to recreate the personal experience of in-store shopping.\u00a0<br>\t<\/p>\n\n<p\t\tclass=\"typography block-typography__typography typography__color--onyxGrey typography__size--regular-body typography__align--left\"\n\t\t\t>\n\t\tLouis vuitton, prada, de beers and burberry were the first luxury brands to launch an account on we chat channels, the chinese mobile messaging platform\u2019s short video service, offering one-on-one product recommendations through a virtual stylist. Remote servicing customers via video consultation is likely to take off as the next generation chatbot; a key part of a strategy to drive conversions and offer personalised support.\u00a0<br>\t<\/p>\n\n<p\t\tclass=\"typography block-typography__typography typography__color--onyxGrey typography__size--regular-body typography__align--left\"\n\t\t\t>\n\t\tThere\u2019s been a lot happening in the public eye with live streaming since lockdown provoked brands to reinvent themselves into a world that stays at home. But the impact of store closures on luxury retail goes far beyond customer engagement and sales; the entire supply chain took a hit.\u00a0<br>\t<\/p>\n\n<h2\t\tclass=\"typography block-typography__typography typography__color--onyxGrey typography__size--h6 typography__align--left\"\n\t\t\t>\n\t\tCreating a unified solution\t<\/h2>\n\n<p\t\tclass=\"typography block-typography__typography typography__color--onyxGrey typography__size--regular-body typography__align--left\"\n\t\t\t>\n\t\tHaving a centralised platform acting as an exhibition space with live streaming support, as well as managing assets and product data unlocks potential for personalisation.\t<\/p>\n\n<p\t\tclass=\"typography block-typography__typography typography__color--onyxGrey typography__size--regular-body typography__align--left\"\n\t\t\t>\n\t\tWith the support of ai, the technology aids the shift to a demand-led model; preventing overstock by gauging consumer sentiment before production. Several brands are already taking steps to base product development on consumer insights and analytics and, at times, coupling these with made-to-order models. Forecasts are showing that with market uncertainty and an increasing focus on sustainability, that wholesale pre-orders are being kept low while open-to-buys will increase, creating an opportunity to bring in the latest products consumers want, or to replenish bestsellers. A digital showroom streamlines this changeover, reinforcing a new lifecycle for a more connected buyer and seller relationship. Virtual showrooms are always open and make it possible to maintain constant contact, even at times not linked to the fashion show calendar. Plus, brands can offer a virtual sampling of a wider product catalogue by uploading an infinite number of clothes, with relevance tools digitally organising items to be searchable.\u00a0\t<\/p>\n\n<h2\t\tclass=\"typography block-typography__typography typography__color--onyxGrey typography__size--h6 typography__align--left\"\n\t\t\t>\n\t\tThe future looks blended\t<\/h2>\n\n<p\t\tclass=\"typography block-typography__typography typography__color--onyxGrey typography__size--regular-body typography__align--left\"\n\t\t\t>\n\t\tThe shift to technology-enabled experiences will be permanent as part of a multi-layered approach combining the human touch with online channels.\u00a0\t<\/p>\n\n<p\t\tclass=\"typography block-typography__typography typography__color--onyxGrey typography__size--regular-body typography__align--left\"\n\t\t\t>\n\t\tCurrently, luxury e-commerce is used to complement flagship stores, not as a substitute. However, in the future, this behaviour will be reversed and physical stores will become complementary to the digital shopping experience. We\u2019re already seeing this change in motion after widespread store closures, followed by plans to open new digital-centric brick-and-mortar stores.\u00a0<a href=\"https:\/\/news.nike.com\/news\/nike-rise-retail-concept\">Nike<\/a>\u00a0and\u00a0<a href=\"https:\/\/www.burberryplc.com\/en\/company\/social-retail.html\">Burberry<\/a>\u00a0have already launched concept stores in China designed to give customers space to explore by interacting with products in person, on social media, and through data-powered hubs.\t<\/p>\n\n<p\t\tclass=\"typography block-typography__typography typography__color--onyxGrey typography__size--regular-body typography__align--left\"\n\t\t\t>\n\t\tEqually, the crisis has blended b2 b and b2 c brand experience through embracing live streaming to foster a sense of community with their customers. Its ability to reach new audiences around the world has not only added a new dimension of authenticity, but has brought a desire for transparency tied to sustainable and responsible ways of working in all areas of the value chain. Initiatives were launched through leveraging digitisation, automation and more flexible working practices. Combining url and irl experiences is one step forward in improving productivity while eliminating overproduction and unnecessary travel. And it seems the industry is on board; around 90 percent of fashion executives answering to\u00a0<a href=\"https:\/\/www.mckinsey.com\/industries\/retail\/our-insights\/state-of-fashion\">McKinsey State of Fashion 2021 Survey<\/a>\u00a0anticipate that hybrid working will become the norm in 2021.\u00a0\t<\/p>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\n\t<div class=\"block-title-and-content__social-links\">\n\t\t\t\t\t<a\n\t\t\t\thref=\"https:\/\/www.deptagency.com\/en-dk\/insight\/live-shopping-the-future-fashion-experience\/\"\n\t\t\t\tdata-share-url=\"https:\/\/www.deptagency.com\/en-dk\/insight\/live-shopping-the-future-fashion-experience\/\"\n\t\t\t\tdata-share-title=\"Live shopping: the future fashion experience\"\n\t\t\t\tdata-share-type=\"copy\"\n\t\t\t\tclass=\"block-title-and-content__social-links-item js-social-link\"\n\t\t\t\taria-label=\"Copy page link\"\n\t\t\t\t\n\t\t\t\t\t\t\t\t\tdata-tooltip=\"true\"\n\t\t\t\t\tdata-tooltip-text=\"Link copied to 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2.007-1.413.247-.694.247-1.29.173-1.413-.074-.124-.272-.199-.57-.347-.297-.149-1.758-.868-2.03-.967-.273-.1-.471-.149-.67.149-.198.297-.767.966-.94 1.165-.174.198-.348.223-.645.074-.297-.149-1.255-.462-2.39-1.475-.884-.788-1.48-1.76-1.654-2.058-.173-.298-.018-.459.13-.607.134-.133.298-.347.446-.52.149-.174.199-.298.298-.496.099-.198.05-.372-.025-.52-.074-.15-.669-1.612-.917-2.207z' fill='currentColor'\/><\/svg>\t\t\t<\/a>\n\t\t\t\t\t\t<a\n\t\t\t\thref=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fwww.deptagency.com%2Fen-dk%2Finsight%2Flive-shopping-the-future-fashion-experience%2F&#038;text=Live%20shopping:%20the%20future%20fashion%20experience\"\n\t\t\t\tdata-share-url=\"https:\/\/www.deptagency.com\/en-dk\/insight\/live-shopping-the-future-fashion-experience\/\"\n\t\t\t\tdata-share-title=\"Live shopping: the future fashion experience\"\n\t\t\t\tdata-share-type=\"twitter\"\n\t\t\t\tclass=\"block-title-and-content__social-links-item 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1.8V5.8h-3.4v11.5h3.6v-5.7c0-1.5.2-2.9 2.1-2.9 1.8 0 1.8 1.7 1.8 3v5.6z' fill='currentColor'\/><\/svg>\t\t\t<\/a>\n\t\t\t\t<\/div>\n<\/div>\n\n<div class=\"block-highlighted-item-listing\">\n\t<h2\t\tclass=\"typography block-highlighted-item-listing__title typography__color--onyxGrey typography__size--regular-body typography__align--left\"\n\t\t\t>\n\t\tMore Insights?\t<\/h2><a\tclass=\"cta-button block-highlighted-item-listing__cta-button cta-button__color--onyxGrey cta-button__style--regular\" href=\"https:\/\/www.deptagency.com\/en-dk\/all-insights\/\" >\n\t\n\t\t\t<span>\n\t\t\tView all Insights\t\t<\/span>\n\t\n<\/a>\n\t<div class=\"block-highlighted-item-listing__cards\">\n\t\t<a\tclass=\"universal-item-card universal-item-card__type--article universal-item-card--has-link-decoration\"\n\tdata-theme=\"white\"\n\t\t\thref=\"https:\/\/www.deptagency.com\/en-dk\/insight\/dept-is-the-webby-agency-network-of-the-year\/\"\n\t\t\t\ttitle=\"DEPT\u00ae is the Webby Agency &amp; Network of the Year\"\n\t\t>\n\t\t\t<div class=\"universal-item-card__backplate universal-item-card__backplate--with-image\"><\/div>\n\t\n\t<div\n\t\tclass=\"image-wrap universal-item-card__image-wrap\"\n\t\tdata-align=\"center center\"\n\t\t\t>\n\n\t\t\t<picture\n\t\tclass=\"image__picture\"\n\t\t\t\t>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t\t<img\n\t\t\t\tsrc=\"https:\/\/www.deptagency.com\/wp-content\/uploads\/2026\/04\/webby-winners-dept-2026.webp\"\n\t\t\t\tclass=\"image universal-item-card__image\"\n\n\t\t\t\t\t\t\t\talt=\"DEPT\u00ae is the Webby Agency &amp; Network of the Year\"\n\t\t\t\t\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\/>\n\t\t<\/picture>\n\t\n\t<\/div><p\t\tclass=\"typography universal-item-card__meta typography__color--darkGrey typography__size--eyebrow-lc typography__align--left\"\n\t\t\t>\n\t\tNEWS&emsp;\u2022&emsp;Marjan Straathof\t<\/p><h3\t\tclass=\"typography universal-item-card__title typography__color--onyxGrey typography__size--h6 typography__align--left\"\n\t\t\t>\n\t\t<span>DEPT\u00ae is the Webby Agency &amp; Network of the Year<\/span>\t<\/h3><button\tclass=\"cta-button universal-item-card__btn cta-button__color--onyxGrey cta-button__style--regular has-parent-hover\" >\n\t\n\t\t\t<span>\n\t\t\tRead Article\t\t<\/span>\n\t\n<\/button>\n\t\n\t<\/a><a\tclass=\"universal-item-card universal-item-card__type--article universal-item-card--has-link-decoration\"\n\tdata-theme=\"white\"\n\t\t\thref=\"https:\/\/www.deptagency.com\/en-dk\/insight\/dept-brings-growth-invention-to-the-webby-shortlists\/\"\n\t\t\t\ttitle=\"DEPT\u00ae brings growth invention to the Webby shortlists\"\n\t\t>\n\t\t\t<div class=\"universal-item-card__backplate universal-item-card__backplate--with-image\"><\/div>\n\t\n\t<div\n\t\tclass=\"image-wrap universal-item-card__image-wrap\"\n\t\tdata-align=\"center center\"\n\t\t\t>\n\n\t\t\t<picture\n\t\tclass=\"image__picture\"\n\t\t\t\t>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t\t<img\n\t\t\t\tsrc=\"https:\/\/www.deptagency.com\/wp-content\/uploads\/2026\/03\/webbys-2026-dept.webp\"\n\t\t\t\tclass=\"image universal-item-card__image\"\n\n\t\t\t\t\t\t\t\talt=\"DEPT\u00ae brings growth invention to the Webby shortlists\"\n\t\t\t\t\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\/>\n\t\t<\/picture>\n\t\n\t<\/div><p\t\tclass=\"typography universal-item-card__meta typography__color--darkGrey typography__size--eyebrow-lc typography__align--left\"\n\t\t\t>\n\t\tNEWS&emsp;\u2022&emsp;Marjan Straathof\t<\/p><h3\t\tclass=\"typography universal-item-card__title typography__color--onyxGrey typography__size--h6 typography__align--left\"\n\t\t\t>\n\t\t<span>DEPT\u00ae brings growth invention to the Webby shortlists<\/span>\t<\/h3><button\tclass=\"cta-button universal-item-card__btn cta-button__color--onyxGrey cta-button__style--regular has-parent-hover\" >\n\t\n\t\t\t<span>\n\t\t\tRead Article\t\t<\/span>\n\t\n<\/button>\n\t\n\t<\/a><a\tclass=\"universal-item-card universal-item-card__type--article universal-item-card--has-link-decoration\"\n\tdata-theme=\"white\"\n\t\t\thref=\"https:\/\/www.deptagency.com\/en-dk\/insight\/why-great-commerce-experiences-start-with-better-content\/\"\n\t\t\t\ttitle=\"Why great commerce experiences start with better content\"\n\t\t>\n\t\t\t<div class=\"universal-item-card__backplate universal-item-card__backplate--with-image\"><\/div>\n\t\n\t<div\n\t\tclass=\"image-wrap universal-item-card__image-wrap\"\n\t\tdata-align=\"center center\"\n\t\t\t>\n\n\t\t\t<picture\n\t\tclass=\"image__picture\"\n\t\t\t\t>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t\t<img\n\t\t\t\tsrc=\"https:\/\/www.deptagency.com\/wp-content\/uploads\/2026\/03\/commerce-content-strategy.webp\"\n\t\t\t\tclass=\"image universal-item-card__image\"\n\n\t\t\t\t\t\t\t\talt=\"Why great commerce experiences start with better content\"\n\t\t\t\t\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\/>\n\t\t<\/picture>\n\t\n\t<\/div><p\t\tclass=\"typography universal-item-card__meta typography__color--darkGrey typography__size--eyebrow-lc typography__align--left\"\n\t\t\t>\n\t\tAI TRANSFORMATION&emsp;\u2022&emsp;Mark van den Beij\t<\/p><h3\t\tclass=\"typography universal-item-card__title typography__color--onyxGrey typography__size--h6 typography__align--left\"\n\t\t\t>\n\t\t<span>Why great commerce experiences start with better content<\/span>\t<\/h3><button\tclass=\"cta-button universal-item-card__btn cta-button__color--onyxGrey cta-button__style--regular has-parent-hover\" >\n\t\n\t\t\t<span>\n\t\t\tRead Article\t\t<\/span>\n\t\n<\/button>\n\t\n\t<\/a>\t<\/div>\n<\/div>\n\n<div class=\"block-get-in-touch js-block-get-in-touch\">\n\t<div class=\"block-get-in-touch__column block-get-in-touch__column--left block-get-in-touch__column--richBlack\">\n\t\t<h2 class=\"heading 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