DEPT®/Client Services

Account Executive | Personalized Content Team

Offene Stellen in: Toronto

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Abteilung Client Services

Vertragsart Employee

Account Executive | Personalized Content Team


We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients‘ problems, no matter where you are in the world.  

This role is part of our Personalized Creative team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalized, digital communications that change perceptions, shape new behavior’s, and shift market share for our clients including eBay, Ancestry, Walmart, and more!

The Role

As an Account Executive on the Uber account, you will be responsible for supporting the client services team towards successful campaign delivery.

Working closely with designers, copywriters, developers and other parts of the agency, you will review creative and email builds against client briefs. You will support senior staff with admin duties and where possible show use of initiative. You will be required to create presentations and decks for clients and internal meetings.

This will be a temporary 6-month contract

Day to day

  • Help manage client briefs from start to finish alongside Senior Account Manager, helping to ensure successful delivery to client deadlines across multiple campaigns
  • Liaise with clients and help manage their expectations
  • Re-lay client feedback to designers, copywriters and developers & plan and manage workloads of the team
  • Ensure client requirements are met whilst protecting Feed values/brand
  • Manage multiple projects at any time, often at different stages of the process
  • Support the wider emerging client team with administrative tasks
  • Be highly organised, with a strong attention to detail and great time management skills
  • Take initiative within a busy team and support where possible 
  • Ask Senior Account Manager questions or escalate up when unsure

What We’re Looking for

  • 0-2 years client services experience within an agency environment
  • Active interest in digital marketing and looking to start a career in an agency environment
  • Extremely organised, with the ability to manage multiple projects simultaneously
  • Ability to work under pressure and meet deadlines with ease and efficiency
  • Highly motivated and personable individual
  • Strong attention to detail
  • A great team player who is keen to get stuck in supporting multiple projects
  • Excellent oral and written communication skills
  • Advanced working knowledge of Microsoft Office Packages



  • 15 days holiday (per annum, pro rata)
  • A flexible, hybrid working policy
  • Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®
  • A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
  • Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
  • The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
  • Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.
  • Tons of Office perks in our Toronto office! Enjoy biweekly breakfasts and lunches, tons of free snacks, and of course team events on the regular!


DEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.

DEPT® is proud to be an equal opportunity workplace that seeks to recruit, develop, nurture and retain the most talented people from a range of diverse backgrounds, skills and perspectives. We encourage all applications irrespective of gender, race, sexual orientation, religion, age, nationality, marital status, and disability.



At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. 

We also encourage you  to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.



Werde Teil unserer digitalen Zukunft

Wir mögen über die ganze Welt verteilt sein, aber wir arbeiten alle als ein Team. Wir inspirieren einander, arbeiten zusammen, sind innovativ und schaffen gemeinsam Neues.

Entdecke unsere Kultur