{"id":4253607,"date":"2024-09-10T11:47:43","date_gmt":"2024-09-10T09:47:43","guid":{"rendered":"https:\/\/www.deptagency.com\/customer-experience\/"},"modified":"2025-10-31T22:31:38","modified_gmt":"2025-10-31T20:31:38","slug":"customer-experience","status":"publish","type":"page","link":"https:\/\/www.deptagency.com\/de-dach\/loesungen\/customer-experience\/","title":{"rendered":"Customer Experience"},"content":{"rendered":"<div class=\"block-title-block\">\n\t<h1\tclass=\"text text-sans-100 block-title-block__title is-bold-sans\"\n\tdata-animation=\"slide\" data-animation-target=\"words\" ><span class=\"is-bold-sans\">Ensure more people spend <span class=\"is-fancy-serif\">Time with you<\/span><\/span><\/h1><p\tclass=\"text text-sans-28 block-title-block__text\"\n\tdata-animation=\"slide\" data-animation-target=\"words\" data-animation-stagger=\"0.0075\" data-animation-delay=\"0.25\" >Die Customer Journey von heute ist komplex und umfasst digitale Touchpoints, physische Stores und Einzelh\u00e4ndler. Gemeinsam k\u00f6nnen wir diese verschiedenen Touchpoints optimieren und personalisieren, um Customer Experiences zu schaffen, die die Bekanntheit, das Wachstum und die Loyalit\u00e4t Ihrer Marke f\u00f6rdern.<\/p><\/div>\n\n<div class=\"block-image-and-fact block-image-and-fact--border-top\" data-theme=\"light\">\n\t<h2\tclass=\"text text-sans-32-48 block-image-and-fact__title\"\n\tdata-animation=\"slide\" data-animation-target=\"words\" >Au\u00dfergew\u00f6hnliche Experiences an jedem Touchpoint<\/h2><p\tclass=\"text text-sans-24-28 block-image-and-fact__text\"\n\tdata-animation=\"slide\" data-animation-target=\"paragraphs\" data-animation-stagger=\"0.01\" data-animation-delay=\"0.15\" >Wir helfen Ihnen, die End-to-End Journey Ihrer Kund:innen zu erfassen und die gr\u00f6\u00dften Chancen zur Steigerung von Bekanntheit, Wachstum und Loyalit\u00e4t zu entdecken.<\/p>\n\t\t\t<div class=\"block-image-and-fact__content\">\n\t\t\t\t\t\t\t<img\n\t\t\t\t\tclass=\"block-image-and-fact__image\"\n\t\t\t\t\tsrc=\"https:\/\/www.deptagency.com\/wp-content\/uploads\/2024\/09\/Exceptional-experiences-at-every-touchpoint.png\"\n\t\t\t\t\talt=\"\"\n\t\t\t\t\tdata-animation=\"scale-fade\"\n\t\t\t\t\tdata-animation-delay=\"0.25\"\n\t\t\t\t>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n<div class=\"block-image-and-fact block-image-and-fact--border-top\" data-theme=\"light\">\n\t<h2\tclass=\"text text-sans-32-48 block-image-and-fact__title\"\n\tdata-animation=\"slide\" data-animation-target=\"words\" >Personalisierung \u2013 auch im gro\u00dfen Ma\u00dfstab<\/h2><p\tclass=\"text text-sans-24-28 block-image-and-fact__text\"\n\tdata-animation=\"slide\" data-animation-target=\"paragraphs\" data-animation-stagger=\"0.01\" data-animation-delay=\"0.15\" >Wir sind darauf spezialisiert, Daten, Automatisierung und KI zu nutzen, um personalisierte Experiences f\u00fcr die breite Masse zu schaffen.<\/p>\n\t\t\t<div class=\"block-image-and-fact__content\">\n\t\t\t\t\t\t\t<img\n\t\t\t\t\tclass=\"block-image-and-fact__image\"\n\t\t\t\t\tsrc=\"https:\/\/www.deptagency.com\/wp-content\/uploads\/2024\/09\/Personalisation\u2014even-at-scale.png\"\n\t\t\t\t\talt=\"\"\n\t\t\t\t\tdata-animation=\"scale-fade\"\n\t\t\t\t\tdata-animation-delay=\"0.25\"\n\t\t\t\t>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n<div class=\"block-image-and-fact block-image-and-fact--border-top\" data-theme=\"light\">\n\t<h2\tclass=\"text text-sans-32-48 block-image-and-fact__title\"\n\tdata-animation=\"slide\" data-animation-target=\"words\" >Nahtloser Tech-Stack<\/h2><p\tclass=\"text text-sans-24-28 block-image-and-fact__text\"\n\tdata-animation=\"slide\" data-animation-target=\"paragraphs\" data-animation-stagger=\"0.01\" data-animation-delay=\"0.15\" >Wir arbeiten mit allen f\u00fchrenden DXPs zusammen, um Sie bei der Integration und Nutzung von Technologien zu unterst\u00fctzen, damit Sie bessere Experiences schaffen k\u00f6nnen.<\/p>\n\t\t\t<div class=\"block-image-and-fact__content\">\n\t\t\t\t\t\t\t<img\n\t\t\t\t\tclass=\"block-image-and-fact__image\"\n\t\t\t\t\tsrc=\"https:\/\/www.deptagency.com\/wp-content\/uploads\/2024\/09\/Seamless-tech-stack.png\"\n\t\t\t\t\talt=\"\"\n\t\t\t\t\tdata-animation=\"scale-fade\"\n\t\t\t\t\tdata-animation-delay=\"0.25\"\n\t\t\t\t>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n<div class=\"block-image-and-fact block-image-and-fact--border-top\" data-theme=\"light\">\n\t<h2\tclass=\"text text-sans-32-48 block-image-and-fact__title\"\n\tdata-animation=\"slide\" data-animation-target=\"words\" >Keine one-size-fits-all<\/h2><p\tclass=\"text text-sans-24-28 block-image-and-fact__text\"\n\tdata-animation=\"slide\" data-animation-target=\"paragraphs\" data-animation-stagger=\"0.01\" data-animation-delay=\"0.15\" >Jede Customer Journey ist anders. Wir helfen Ihnen dabei, die Wege Ihrer Zielgruppe zu verfolgen, zu analysieren und zu optimieren.<\/p>\n\t\t\t<div class=\"block-image-and-fact__content\">\n\t\t\t\t\t\t\t<img\n\t\t\t\t\tclass=\"block-image-and-fact__image\"\n\t\t\t\t\tsrc=\"https:\/\/www.deptagency.com\/wp-content\/uploads\/2024\/09\/Never-one-size-fits-all.png\"\n\t\t\t\t\talt=\"\"\n\t\t\t\t\tdata-animation=\"scale-fade\"\n\t\t\t\t\tdata-animation-delay=\"0.25\"\n\t\t\t\t>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n<div class=\"block-image-and-fact block-image-and-fact--border-top\" data-theme=\"light\">\n\t<h2\tclass=\"text text-sans-32-48 block-image-and-fact__title\"\n\tdata-animation=\"slide\" data-animation-target=\"words\" >KI-gesteuerte Kundeninsights<\/h2><p\tclass=\"text text-sans-24-28 block-image-and-fact__text\"\n\tdata-animation=\"slide\" data-animation-target=\"paragraphs\" data-animation-stagger=\"0.01\" data-animation-delay=\"0.15\" >Mithilfe von KI k\u00f6nnen wir kontextbezogene Einblicke in das Verhalten, die Vorlieben und das Feedback Ihrer Kund:innen gewinnen und diese dann schnell in die Tat umsetzen.<\/p>\n\t\t\t<div class=\"block-image-and-fact__content\">\n\t\t\t\t\t\t\t<img\n\t\t\t\t\tclass=\"block-image-and-fact__image\"\n\t\t\t\t\tsrc=\"https:\/\/www.deptagency.com\/wp-content\/uploads\/2024\/09\/AI-driven-customer-insights.png\"\n\t\t\t\t\talt=\"\"\n\t\t\t\t\tdata-animation=\"scale-fade\"\n\t\t\t\t\tdata-animation-delay=\"0.25\"\n\t\t\t\t>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n<div class=\"block-highlighted-statement\">\n\t<h2\tclass=\"text text-sans-88 block-highlighted-statement__title\"\n\tdata-animation=\"slide\" data-animation-target=\"words\" >Wo Beratung auf kreative Exzellenz trifft<\/h2><p\tclass=\"text text-sans-28 block-highlighted-statement__text\"\n\tdata-animation=\"slide\" data-animation-target=\"paragraphs\" data-animation-stagger=\"0.01\" data-animation-delay=\"0.15\" >Mit unserer umfassenden Erfahrung in den Bereichen UX\/UI, Emerging Tech, Kreativit\u00e4t, Daten und KI k\u00f6nnen wir Ihr Unternehmen voranbringen und Ihren Kund:innen etwas bieten, das sie lieben werden.<\/p><a\tclass=\"button-v2 text-sans-16 is-outline block-highlighted-statement__cta\" data-animation=\"slide-fade\" data-animation-delay=\"0.25\" href=\"https:\/\/www.deptagency.com\/de-dach\/kontakt-bueros\/\" target=\"_blank\" rel=\"&quot;noopener noreferrer&quot;\" >\n\tKontakt aufnehmen<\/a><\/div>\n\n<div class=\"block-highlighted-logos\" style=\"--logo-count: 5\">\n\t<div class=\"block-highlighted-logos__title-wrap\">\n\t\t<h2\tclass=\"text text-sans-48 block-highlighted-logos__title is-bold-sans\"\n\tdata-animation=\"slide\" data-animation-target=\"words\" ><em><span class=\"is-fancy-serif\">Marken<\/span><\/em>, mit denen wir arbeiten<\/h2>\t<\/div>\n\n\t<div\n\t\tclass=\"block-highlighted-logos__images\"\n\t\tdata-animation=\"scale-fade\"\n\t\tdata-animation-target=\"inner-items\"\n\t\tdata-animation-delay=\"0.15\"\n\t\tdata-animation-stagger=\"0.15\">\n\t\t\t\t\t<img\n\t\t\t\tclass=\"block-highlighted-logos__image\"\n\t\t\t\tsrc=\"https:\/\/www.deptagency.com\/wp-content\/uploads\/2024\/09\/Jagermeister.svg\"\n\t\t\t\talt=\"Jagermeister logo\">\n\t\t\t\t\t<img\n\t\t\t\tclass=\"block-highlighted-logos__image\"\n\t\t\t\tsrc=\"https:\/\/www.deptagency.com\/wp-content\/uploads\/2024\/09\/Ebay-3.svg\"\n\t\t\t\talt=\"ebay logo\">\n\t\t\t\t\t<img\n\t\t\t\tclass=\"block-highlighted-logos__image\"\n\t\t\t\tsrc=\"https:\/\/www.deptagency.com\/wp-content\/uploads\/2024\/09\/Beiersdorf.svg\"\n\t\t\t\talt=\"Beiersdorf logo\">\n\t\t\t\t\t<img\n\t\t\t\tclass=\"block-highlighted-logos__image\"\n\t\t\t\tsrc=\"https:\/\/www.deptagency.com\/wp-content\/uploads\/2024\/09\/Smart.svg\"\n\t\t\t\talt=\"smart logo\">\n\t\t\t\t\t<img\n\t\t\t\tclass=\"block-highlighted-logos__image\"\n\t\t\t\tsrc=\"https:\/\/www.deptagency.com\/wp-content\/uploads\/2024\/09\/ALDI-Logo.svg\"\n\t\t\t\talt=\"ALDI logo\">\n\t\t\t\t\t<img\n\t\t\t\tclass=\"block-highlighted-logos__image\"\n\t\t\t\tsrc=\"https:\/\/www.deptagency.com\/wp-content\/uploads\/2024\/09\/Douglas.svg\"\n\t\t\t\talt=\"Douglas logo\">\n\t\t\t\t\t<img\n\t\t\t\tclass=\"block-highlighted-logos__image\"\n\t\t\t\tsrc=\"https:\/\/www.deptagency.com\/wp-content\/uploads\/2024\/09\/BSH.svg\"\n\t\t\t\talt=\"BSH logo\">\n\t\t\t\t\t<img\n\t\t\t\tclass=\"block-highlighted-logos__image\"\n\t\t\t\tsrc=\"https:\/\/www.deptagency.com\/wp-content\/uploads\/2024\/09\/Cosnova.svg\"\n\t\t\t\talt=\"Cosnova logo\">\n\t\t\t\t\t<img\n\t\t\t\tclass=\"block-highlighted-logos__image\"\n\t\t\t\tsrc=\"https:\/\/www.deptagency.com\/wp-content\/uploads\/2024\/09\/Jungheinrich.svg\"\n\t\t\t\talt=\"Jungheinrich logo\">\n\t\t\t\t\t<img\n\t\t\t\tclass=\"block-highlighted-logos__image\"\n\t\t\t\tsrc=\"https:\/\/www.deptagency.com\/wp-content\/uploads\/2024\/09\/Jungheinrich.svg\"\n\t\t\t\talt=\"Jungheinrich logo\">\n\t\t\t<\/div>\n<\/div>\n\n<div class=\"block-work-listing has-top-border has-top-extra-space\">\n\t<div class=\"block-work-listing__title-wrap\">\n\t\t<h2\tclass=\"text text-sans-112 block-work-listing__title is-bold-sans\"\n\tdata-animation=\"slide\" data-animation-target=\"words\" data-animation-stagger=\"0.015\" ><span class=\"is-bold-sans\">Case <span class=\"is-fancy-serif\">Study<\/span><\/span><\/h2>\t<\/div>\n\t\n\t<div\n\t\tclass=\"block-work-listing__items\"\n\t\tdata-animation=\"fade\"\n\t\tdata-animation-target=\"inner-items-separate\"\n\t\tdata-animation-delay=\"0.25\"\n\t\tdata-animation-stagger=\"0.1\">\n\t\t<a\n\tclass=\"listing-card is-seven-four\" href=\"https:\/\/www.deptagency.com\/de-dach\/case\/ebay-customer-experiences-fur-einen-weltweit-fuhrenden-marktplatz-verbinden\/\" >\n\t\t\t<div class=\"listing-card__media-container\">\n\t\t\t<video\n\t\t\t\tautoplay\n\t\t\t\tmuted\n\t\t\t\tdisablepictureinpicture\n\t\t\t\tdisableremoteplayback\n\t\t\t\tplaysinline\n\t\t\t\tloop\n\t\t\t\tcontrolslist=\"nodownload nofullscreen noremoteplayback\"\n\t\t\t\tclass=\"listing-card__video\"\n\t\t\t\tsrc=\"https:\/\/www.deptagency.com\/wp-content\/uploads\/2024\/10\/DEPT\u00ae-x-eBay.mp4\"\n\t\t\t\taria-hidden=\"true\"\n\t\t\t><\/video>\n\t\t\t\t\t\t\t<div class=\"listing-card__hover-card\" style=\"--background: #E53238\" role=\"presentation\">\n\t\t\t\t\t<p class=\"listing-card__hover-card-title\"><span>Customer Experiences f\u00fcr einen weltweit f\u00fchrenden Marktplatz verbinden<\/span><\/p>\n\t\t\t\t\t<p class=\"listing-card__hover-card-tag text-sans-16\">View Work<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\n\t\n\t<div class=\"listing-card__meta\">\n\t\t<p\tclass=\"text text-sans-20 listing-card__title is-bold-sans\"\n\t>eBay<\/p>\n\t\t<ul class=\"listing-card__tags\" role=\"presentation\">\n\t\t\t<li\tclass=\"listing-card__tag\" >\n\t<span aria-hidden='true'>(<\/span>&nbsp;<span>Brand &amp; Media<\/span>&nbsp;<span aria-hidden='true'>)<\/span><\/li><li\tclass=\"listing-card__tag\" >\n\t<span aria-hidden='true'>(<\/span>&nbsp;<span>Retail &amp; Commerce<\/span>&nbsp;<span aria-hidden='true'>)<\/span><\/li>\t\t<\/ul>\n\t<\/div>\n\n\t\t\t<label class=\"listing-card__toggle\">\n\t\t\t<input type=\"checkbox\" aria-label=\"Post details\">\n\t\t\t<svg width=\"24\" height=\"25\" viewBox=\"0 0 24 25\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<circle cx=\"12\" cy=\"12.8193\" r=\"11.5\" stroke=\"currentColor\"\/>\n\t\t\t\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M12.5714 7.50209C12.5714 7.1865 12.3156 6.93066 12 6.93066C11.6844 6.93066 11.4286 7.1865 11.4286 7.50209V12.3592H6.57143C6.25584 12.3592 6 12.6151 6 12.9307C6 13.2463 6.25584 13.5021 6.57143 13.5021H11.4286V18.3592C11.4286 18.6748 11.6844 18.9307 12 18.9307C12.3156 18.9307 12.5714 18.6748 12.5714 18.3592V13.5021H17.4286C17.7441 13.5021 18 13.2463 18 12.9307C18 12.6151 17.7441 12.3592 17.4286 12.3592H12.5714V7.50209Z\" fill=\"currentColor\"\/>\n\t\t\t<\/svg>\n\t\t<\/label>\n\t<\/a>\t<\/div>\n<\/div>\n\n<div class=\"block-custom-listing has-top-border\">\n\t<h2\tclass=\"text text-sans-92 block-custom-listing__title is-bold-sans\"\n\tdata-animation=\"slide\" data-animation-target=\"words\" data-animation-stagger=\"0.015\" ><span class=\"is-bold-sans\">On our <span class=\"is-fancy-serif\">Mind<\/span><\/span><\/h2><a\tclass=\"button-v2 text-sans-16 is-outline block-custom-listing__cta\" data-animation=\"slide-fade\" data-animation-delay=\"0.75\" href=\"https:\/\/www.deptagency.com\/de-dach\/insights\/\" target=\"_blank\" rel=\"&quot;noopener noreferrer&quot;\" >\n\tMehr Insights<\/a>\n\t<div\n\t\tclass=\"block-custom-listing__items\"\n\t\tdata-animation=\"fade\"\n\t\tdata-animation-target=\"inner-items-separate\"\n\t\tdata-animation-delay=\"0.25\"\n\t\tdata-animation-stagger=\"0.1\">\n\t\t<a\n\tclass=\"listing-card-v2 is-four-five\" href=\"https:\/\/www.deptagency.com\/insight\/2025-ist-die-deadline-fuer-digitale-barrierefreiheit\/\" >\n\t\t\t<div class=\"listing-card-v2__media-container\">\n\t\t\t<picture class=\"listing-card-v2__image-picture\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"listing-card-v2__image\" src=\"https:\/\/www.deptagency.com\/wp-content\/uploads\/2023\/02\/accessibility-concept.jpg\" alt=\"\">\n\t\t\t<\/picture>\n\t\t\t\t\t<\/div>\n\t\n\t<div class=\"listing-card-v2__meta\">\n\t\t<div class=\"listing-card-v2__type-tag text-sans-14\" style=\"--background-color: var(--global-colors-refreshed-yellow\">\n\t\t\t<div aria-hidden=\"true\">\n\t\t\t\t<svg xmlns='http:\/\/www.w3.org\/2000\/svg' width='16' height='16' viewBox='0 0 16 16' fill='none'><path d='M4.166 11.167h4.333v-1H4.166v1Zm6.667 0h1V4.834h-1v6.333ZM4.166 8.501h4.333v-1H4.166v1Zm0-2.667h4.333v-1H4.166v1Zm-1.295 7.833a1.16 1.16 0 0 1-.855-.35 1.163 1.163 0 0 1-.35-.855V3.54c0-.337.117-.622.35-.855.233-.233.518-.35.855-.35h10.256c.337 0 .622.117.856.35.233.233.35.518.35.855v8.923c0 .337-.117.622-.35.855-.234.234-.519.35-.856.35H2.871Zm0-1h10.256a.196.196 0 0 0 .141-.064.196.196 0 0 0 .065-.14V3.538a.196.196 0 0 0-.065-.14.195.195 0 0 0-.14-.065H2.87a.196.196 0 0 0-.14.064.196.196 0 0 0-.065.141v8.923c0 .052.021.098.064.141.043.043.09.064.141.064Z' fill='currentColor'\/><path d='M2.666 12.667V3.334m1.5 7.833h4.333v-1H4.166v1Zm6.667 0h1V4.834h-1v6.333ZM4.166 8.501h4.333v-1H4.166v1Zm0-2.667h4.333v-1H4.166v1Zm-1.295 7.833a1.16 1.16 0 0 1-.855-.35 1.163 1.163 0 0 1-.35-.855V3.54c0-.337.117-.622.35-.855.233-.233.518-.35.855-.35h10.256c.337 0 .622.117.856.35.233.233.35.518.35.855v8.923c0 .337-.117.622-.35.855-.234.234-.519.35-.856.35H2.871Zm0-1h10.256a.196.196 0 0 0 .141-.064.196.196 0 0 0 .065-.14V3.538a.196.196 0 0 0-.065-.14.195.195 0 0 0-.14-.065H2.87a.196.196 0 0 0-.14.064.196.196 0 0 0-.065.141v8.923c0 .052.021.098.064.141.043.043.09.064.141.064Z' stroke='currentColor' stroke-width='0.25' fill='none'\/><\/svg>\t\t\t<\/div>\n\n\t\t\t<span>\n\t\t\t\tInsight\t\t\t<\/span>\n\t\t<\/div>\n\n\t\t\t\t\t<ul class=\"listing-card-v2__tags text-sans-16\" role=\"presentation\">\n\t\t\t\t<li\tclass=\"listing-card-v2__tag\" >\n\t<span aria-hidden='true'>(<\/span>&nbsp;<span>Customer experience<\/span>&nbsp;<span aria-hidden='true'>)<\/span><\/li>\t\t\t<\/ul>\n\t\t\n\t\t<p\tclass=\"text text-sans-24 listing-card-v2__title\"\n\t>2025 ist die Deadline f\u00fcr digitale Barrierefreiheit\u00a0<\/p>\t<\/div>\n\n\t<\/a><a\n\tclass=\"listing-card-v2 is-square\" href=\"https:\/\/www.deptagency.com\/de-de\/insight\/von-suchergebnissen-zu-search-experiences-nlp-genai-und-seo\/\" >\n\t\t\t<div class=\"listing-card-v2__media-container\">\n\t\t\t<picture class=\"listing-card-v2__image-picture\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"listing-card-v2__image\" src=\"https:\/\/www.deptagency.com\/wp-content\/uploads\/2023\/12\/From-search-results-to-search-experience_-NLP-GenAI-and-SEO-min.png\" alt=\"\">\n\t\t\t<\/picture>\n\t\t\t\t\t<\/div>\n\t\n\t<div class=\"listing-card-v2__meta\">\n\t\t<div class=\"listing-card-v2__type-tag text-sans-14\" style=\"--background-color: var(--global-colors-refreshed-yellow\">\n\t\t\t<div aria-hidden=\"true\">\n\t\t\t\t<svg xmlns='http:\/\/www.w3.org\/2000\/svg' width='16' height='16' viewBox='0 0 16 16' fill='none'><path d='M4.166 11.167h4.333v-1H4.166v1Zm6.667 0h1V4.834h-1v6.333ZM4.166 8.501h4.333v-1H4.166v1Zm0-2.667h4.333v-1H4.166v1Zm-1.295 7.833a1.16 1.16 0 0 1-.855-.35 1.163 1.163 0 0 1-.35-.855V3.54c0-.337.117-.622.35-.855.233-.233.518-.35.855-.35h10.256c.337 0 .622.117.856.35.233.233.35.518.35.855v8.923c0 .337-.117.622-.35.855-.234.234-.519.35-.856.35H2.871Zm0-1h10.256a.196.196 0 0 0 .141-.064.196.196 0 0 0 .065-.14V3.538a.196.196 0 0 0-.065-.14.195.195 0 0 0-.14-.065H2.87a.196.196 0 0 0-.14.064.196.196 0 0 0-.065.141v8.923c0 .052.021.098.064.141.043.043.09.064.141.064Z' fill='currentColor'\/><path d='M2.666 12.667V3.334m1.5 7.833h4.333v-1H4.166v1Zm6.667 0h1V4.834h-1v6.333ZM4.166 8.501h4.333v-1H4.166v1Zm0-2.667h4.333v-1H4.166v1Zm-1.295 7.833a1.16 1.16 0 0 1-.855-.35 1.163 1.163 0 0 1-.35-.855V3.54c0-.337.117-.622.35-.855.233-.233.518-.35.855-.35h10.256c.337 0 .622.117.856.35.233.233.35.518.35.855v8.923c0 .337-.117.622-.35.855-.234.234-.519.35-.856.35H2.871Zm0-1h10.256a.196.196 0 0 0 .141-.064.196.196 0 0 0 .065-.14V3.538a.196.196 0 0 0-.065-.14.195.195 0 0 0-.14-.065H2.87a.196.196 0 0 0-.14.064.196.196 0 0 0-.065.141v8.923c0 .052.021.098.064.141.043.043.09.064.141.064Z' stroke='currentColor' stroke-width='0.25' fill='none'\/><\/svg>\t\t\t<\/div>\n\n\t\t\t<span>\n\t\t\t\tInsight\t\t\t<\/span>\n\t\t<\/div>\n\n\t\t\t\t\t<ul class=\"listing-card-v2__tags text-sans-16\" role=\"presentation\">\n\t\t\t\t<li\tclass=\"listing-card-v2__tag\" >\n\t<span aria-hidden='true'>(<\/span>&nbsp;<span>AI<\/span>&nbsp;<span aria-hidden='true'>)<\/span><\/li>\t\t\t<\/ul>\n\t\t\n\t\t<p\tclass=\"text text-sans-24 listing-card-v2__title\"\n\t>Von Suchergebnissen zu Search Experiences: NLP, GenAI und SEO<\/p>\t<\/div>\n\n\t<\/a><a\n\tclass=\"listing-card-v2 is-four-five\" href=\"https:\/\/www.deptagency.com\/de-de\/insight\/personalisieren-sie-ihre-customer-experience-mit-salesforce\/\" >\n\t\t\t<div class=\"listing-card-v2__media-container\">\n\t\t\t<picture class=\"listing-card-v2__image-picture\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"listing-card-v2__image\" src=\"https:\/\/www.deptagency.com\/wp-content\/uploads\/2022\/11\/anna-dziubinska-mVhd5QVlDWw-unsplash-1-scaled.jpeg\" alt=\"\">\n\t\t\t<\/picture>\n\t\t\t\t\t<\/div>\n\t\n\t<div class=\"listing-card-v2__meta\">\n\t\t<div class=\"listing-card-v2__type-tag text-sans-14\" style=\"--background-color: var(--global-colors-refreshed-yellow\">\n\t\t\t<div aria-hidden=\"true\">\n\t\t\t\t<svg xmlns='http:\/\/www.w3.org\/2000\/svg' width='16' height='16' viewBox='0 0 16 16' fill='none'><path d='M4.166 11.167h4.333v-1H4.166v1Zm6.667 0h1V4.834h-1v6.333ZM4.166 8.501h4.333v-1H4.166v1Zm0-2.667h4.333v-1H4.166v1Zm-1.295 7.833a1.16 1.16 0 0 1-.855-.35 1.163 1.163 0 0 1-.35-.855V3.54c0-.337.117-.622.35-.855.233-.233.518-.35.855-.35h10.256c.337 0 .622.117.856.35.233.233.35.518.35.855v8.923c0 .337-.117.622-.35.855-.234.234-.519.35-.856.35H2.871Zm0-1h10.256a.196.196 0 0 0 .141-.064.196.196 0 0 0 .065-.14V3.538a.196.196 0 0 0-.065-.14.195.195 0 0 0-.14-.065H2.87a.196.196 0 0 0-.14.064.196.196 0 0 0-.065.141v8.923c0 .052.021.098.064.141.043.043.09.064.141.064Z' fill='currentColor'\/><path d='M2.666 12.667V3.334m1.5 7.833h4.333v-1H4.166v1Zm6.667 0h1V4.834h-1v6.333ZM4.166 8.501h4.333v-1H4.166v1Zm0-2.667h4.333v-1H4.166v1Zm-1.295 7.833a1.16 1.16 0 0 1-.855-.35 1.163 1.163 0 0 1-.35-.855V3.54c0-.337.117-.622.35-.855.233-.233.518-.35.855-.35h10.256c.337 0 .622.117.856.35.233.233.35.518.35.855v8.923c0 .337-.117.622-.35.855-.234.234-.519.35-.856.35H2.871Zm0-1h10.256a.196.196 0 0 0 .141-.064.196.196 0 0 0 .065-.14V3.538a.196.196 0 0 0-.065-.14.195.195 0 0 0-.14-.065H2.87a.196.196 0 0 0-.14.064.196.196 0 0 0-.065.141v8.923c0 .052.021.098.064.141.043.043.09.064.141.064Z' stroke='currentColor' stroke-width='0.25' fill='none'\/><\/svg>\t\t\t<\/div>\n\n\t\t\t<span>\n\t\t\t\tInsight\t\t\t<\/span>\n\t\t<\/div>\n\n\t\t\t\t\t<ul class=\"listing-card-v2__tags text-sans-16\" role=\"presentation\">\n\t\t\t\t<li\tclass=\"listing-card-v2__tag\" >\n\t<span aria-hidden='true'>(<\/span>&nbsp;<span>Customer experience<\/span>&nbsp;<span aria-hidden='true'>)<\/span><\/li>\t\t\t<\/ul>\n\t\t\n\t\t<p\tclass=\"text text-sans-24 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